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Call routing
Call routing
What is Cloud Phone System? A Guide for Small Businesses and Startups
Read what a cloud phone system is, how it works, its key features, and the benefits it brings to small businesses.
September 11, 2025
14 minutes
What Is PBX? A Complete Guide to PBX Phone Systems
Discover what PBX is, how it has evolved from traditional systems to cloud solutions, and how it is now part of broader cloud-based business tools.
August 29, 2025
9 minutes
What Is a Hunt Group and How Do Small Businesses Use It for Smart Call Routing?
Learn what a hunt group is, how it works, how it differs from other call routing features, and how to set one up to reduce missed calls and improve response times.
August 14, 2025
11 minutes
What is an Inbound Call Center? A Complete Guide for Small Businesses and Startups
Learn what an inbound call center is, how it differs from outbound call centers, and when outsourcing might be the right choice for your small business.
August 12, 2025
17 minutes
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