Legal

Every document DialLink publishes about its services, in one place. Each document shows its version and effective date at the top. Previous versions are kept in the Legal Archive.

Agreements

• Terms of Service — the contract that governs your use of DialLink.
• AI Features Terms — additional terms for DialLink AI features.
• 911 Service Terms & Emergency Calling Notice — how 911 works on DialLink and its limitations. Print the 911 warning label (PDF).
• Service Level Agreement — the uptime commitment for Enterprise plan customers.
• API Terms of Service — terms for using the DialLink API.
• Refund Policy — when and how fees are refunded.

Policies

• Acceptable Use Policy — what you may and may not do with the services.
• Trademark Infringement Reporting — how to report a trademark infringement.
• Copyright Dispute Policy — how copyright complaints and counter-notices are handled.

Privacy and security

• Privacy Policy — how we collect, use and share personal information.
• Cookie Policy — the cookies we use and how to control them.
• Data Processing Addendum — our commitments when we process personal data on your behalf.
• Sub-processors & Third-Party Services — the providers that help us deliver the services.
• Security Overview — how we protect customer data.

Previous versions

• Legal Archive — earlier versions of these documents, with the dates they were in effect.

Questions about these documents: legal@diallink.com.