The Phone System for SMBs with Built-In
AI Voice Agents that
Book Appointments
Let our AI Voice Agents handle your business calls and routine tasks, so you can focus on what really matters. All integrated into DialLink's cloud-based phone system.
Meet Our New AI Voice Agents
Why DialLink’s AI Voice Agents?
Automate Routine Inquiries Around the Clock
Save time and boost efficiency—our AI voice agents answer calls, handle common requests, pre-qualify leads, book appointments, and process payments 24/7.
Get a Full-Time Receptionist at No Extra Cost
Ensure every call is being answered promptly and routed to the right person inside your company, even during peak operating hours or when your business is closed.
Stop Juggling Products That Don’t Work Together
Implement DialLink’s AI voice agents in your business without complexity. In addition to cutting-edge AI, DialLink offers a fully featured cloud phone system.
DialLink Cloud-Based Phone System Built for Your Business
Become More Efficient with AI
Make Team Collaboration a Breeze
Get Insight into Team Performance
Ensure Professional Call Handling
Empower Your Team with AI
Streamline your business communications without the need for extensive resources.
Focus on growing your business
Help your team be more productive in addressing customer needs. Get insights into conversations and automate follow-ups, instead of spending valuable time sifting through notes.
Do more with the same size team
Enable your team to stay focused during calls without the hassle of taking notes. Let them read transcripts instead of listening to voicemails — and minimize distractions by automatically identifying spam calls.
Eliminate the cost and hassle of hiring voice artists
Create professional greetings and IVR menus in multiple languages and accents. With our AI-powered text-to-speech technology, the whole process takes mere minutes.
Ensure High-Quality Customer Interactions
Take full control of your business communications — efficiently manage, track, and organize all your inbound and outbound calls and messages in one place.
Handle every call professionally, day or night
Ensure that every customer call is answered — even during busy periods and non-business hours. DialLink provides efficient routing of calls to the right individual or department, self-service options, and voicemails.
Manage high call volumes smoothly
Minimize missed opportunities and improve customer satisfaction — without increasing staffing. DialLink enables you to handle high call volumes effectively with call queues, automatic callback, parallel calls, and more.
Increase connect rates and exceed outreach goals
Maximize call pickup rates by appearing local to clients in each region you serve and displaying your business name in caller ID. Project a professional image with branded, interactive messages.
Your Time is Valuable and Your Resources are Limited
Choose a cloud-based phone system that offers the simplicity, flexibility, and scalability that SMBs and startups need to streamline communications, enhance productivity, and support growth — all without added complexity or cost.
Save the time on researching contact information
Streamline lead qualification and enhance customer interactions by having detailed customer information at your fingertips. DialLink will automatically populate your contact records with important details, saving your team the time and hassle of searching for this information manually.
Be up and running in minutes
DialLink is simple to deploy and its intuitive interface enables fast onboarding of both administrator and employees. Plus, you can ensure business continuity by bringing your current phone numbers with you.
Manage your communication touchpoints from anywhere
Our mobile and desktop apps enable team members to stay connected, whether they are remote, in the office, or working on the go — without the need for expensive hardware.
“With DialLink, managing our communication tasks has become so much easier. It's now much simpler for our team to focus on our customers’ needs and communicate effectively, even while handling other tasks.”
Christian Wentzel
Chairman and Co-Founder
Industry
Renewable energy
Use cases
Sales and call management
Headquarters
Canada
Company size
50 - 100
Previously using
Dialpad
“We compared 4–5 other providers, but DialLink met all our requirements better than anyone else. Its user-friendly interface has made managing our calls, messages, and team much easier than with our previous providers.”
Hanwey Shieh
Founder
Industry
Marketing
Use cases
Sales, Inbound calling
Headquarters
USA
Company size
1-50 people
Previously using
Aircall
Integrate with Your Favorite Tools
DialLink integrates seamlessly into your existing infrastructure to enhance customer service, team communications, prospect outreach, and other critical business processes.
Slack
Get notifications about your DialLink activities such as missed calls, voicemails and messages directly in Slack.
Stripe
Simplify your payments process: easily accept payments, send payments links and even more.
Zapier
Connect DialLink to over 1,000 of your favorite web services and apps with Zapier and automate your workflow.
Zendesk
Provide the best customer support experience together with Zendesk + DialLink integration.
Gmail
Send emails, create or update contacts and share information between DialLink and Gmail automatically.
Office 365
Enable sales teams to seamlessly send and synchronize their emails with DialLink + Office 365 integration.
Mailchimp
Drive traffic and sales by creating bulk marketing emails using DialLink + Mailchimp integration.
SendGrid
Send the right emails to the right people without any limits by integrating DialLink with SendGrid.
Get started with DialLink today
Simplify call, text, and contact management with automated call routing,
AI call summaries, and local and international numbers.
