Helpful Sales Tactics and business insights

What’s New in DialLink: Contact Enrichment, Automated Number Porting, and Mobile App Homepage

We are continuously improving DialLink to better serve your business. Our latest update introduces three powerful new features that will save you time while optimizing your communications: automatic contact enrichment, seamless phone number porting, and an action-focused mobile app homepage. Let’s explore the details!

March 26, 2025

DialLink

Mobile phone app

Contact enrichment

Number porting

A2P 10DLC: Registration Guide for Business Messaging

Learn how to register for A2P 10DLC with our step-by-step guide. Follow the instructions to ensure your business messaging is compliant.

August 26, 2024

DialLink

Business Telephone System

Seamless Switch: How to Keep Your Existing Phone Number when Changing Providers

Many people prefer to keep their phone number even when they ditch their current service provider. After all, it’s a massive hassle to provide a new number to all of your friends, family members, service providers, and other contacts — and follow up to make sure that they actually update their records. Plus, it’s stressful knowing that you could very well end up missing important calls because you forgot to notify someone! Businesses are even more eager to keep numbers the same, since changing a business phone number can lead to customer loss and decreased revenue.

August 01, 2024

DialLink

Best Practices

Business Telephone System

The 18 Best Audio Prompts and Hold Messages for Call Queues

The goal of call queue audio messages is to create a positive and effortless customer experience. We’ve created these prompts to ensure your company's call queue messages and greetings are informative, friendly, and professional, and contribute to increased loyalty and customer satisfaction.

August 01, 2024

DialLink

Best Practices

40 Best Questions to Ask that Can Help You Win the Customer

Good sales come from asking good questions. In this blog post, we have prepared for you a list of the best questions for sales, as well as tips and hints that will help you boost the number of deals during sales conversations.

July 31, 2024

DialLink

Best Practices

12 Professional Voicemail Greeting Examples for Business

Every customer interaction is an opportunity for your company to boost its credibility and turn a lead into a sale. Voicemail greeting messages often create the first impression of your company, customer service and shape the foundation of the relationship.

July 30, 2024

DialLink

Best Practices

Business Telephone System

Win Back Your Customers: Strategies for Retaining Unhappy Clients

All businesses need effective strategies for how to deal with unhappy customers. In another blog, we explored why customers get angry, why it matters, and the key steps customer support teams can take to defuse the situation and satisfy unhappy customers. In this post, we’ll dive even deeper and offer a boatload of effective incentives for dissatisfied customers that can transform negative encounters into positive ones. With these strategies, you can preserve — and even strengthen — the business relationships you have worked so hard to build.

July 30, 2024

DialLink

Best Practices

Cloud Phone System

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What is DialLink

What is DialLink

What’s New in DialLink: Contact Enrichment, Automated Number Porting, and Mobile App Homepage

What’s New in DialLink: Contact Enrichment, Automated Number Porting, and Mobile App Homepage

A2P 10DLC: Registration Guide for Business Messaging

A2P 10DLC: Registration Guide for Business Messaging

Seamless Switch: How to Keep Your Existing Phone Number when Changing Providers

Seamless Switch: How to Keep Your Existing Phone Number when Changing Providers

The 18 Best Audio Prompts and Hold Messages for Call Queues

The 18 Best Audio Prompts and Hold Messages for Call Queues

40 Best Questions to Ask that Can Help You Win the Customer

40 Best Questions to Ask that Can Help You Win the Customer

12 Professional Voicemail Greeting Examples for Business

12 Professional Voicemail Greeting Examples for Business

Win Back Your Customers: Strategies for Retaining Unhappy Clients

Win Back Your Customers: Strategies for Retaining Unhappy Clients