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DialLink Plans & Pricing

We offer transparent pricing with no hidden fees, no set-up fee, and no vendor-specific surcharges. Plus, instead of charging you a steep fee per-user for unlimited minutes you might never need, we offer multiple base plans that flex easily with extra call minute packs. Try any plan free for 10 days and find the right option for your business.

EssentialProfessionalEnterprise
Per user per month
$500
$500

Let's talk

Company-wide base fee
$2000
$7920

Let's talk

Total
$2500
$8420

Let's talk

Phone numbers included (per user)

1

1

1

Calling (US & Canada)

1,000 mins/month

2,000 mins/month

2,000 mins/month

Messaging (US & Canada)

$1.50 - $3/month

$1.50 - $3/month

$1.50 - $3/month

Carrier review & setup fees

$19 one-time

$19 one-time

$19 one-time

Messaging fee (per month)

$1.50 - $3/month

$1.50 - $3/month

$1.50 - $3/month

International calling & messaging

See rates

See rates

See rates

Phone Numbers
Toll-free numbers

Let your customers call you for free or at a discounted price.

Number porting

Transfer your existing number(s) from another carrier to DialLink.

International numbers

Choose and purchase a local phone number in more than 100 countries around the world.

Number extensions Coming soon

Let callers quickly reach your teams by dialing a short extension number.

Call Reception and Routing
Custom business hours

Configure open and closed hours for time-based handling of incoming calls.

Custom greetings

Create personalized greetings for welcome and voicemail messages.

Single-level IVR menus

Create IVR menus that let callers interact with your phone system using their keypad.

Multi-level IVR menus

Create multi-level menus that let callers interact with your phone system using their keypad.

Cold and warm call transfer

Transfer a call to someone else after you’ve told them what is the call about.

Call queues

Distribute incoming calls into call queues to maximize efficiency and minimize wait times.

Automated callback

Automatically return calls to customers who opted out of waiting in a call queue.

Automatic spam blocking

Have all incoming calls checked for spam.

Custom music on hold

Add music for callers to hear while they wait to be connected.

Productivity and Collaboration
Call recording

Record a phone call so you can listen to it or read a transcription later.

Call transcripts

Transcribe a recorded call so you can read or search through the text.

Shared contacts

Share any of your contacts with your colleagues.

Call history export Coming soon

Export your entire call history to a file.

Contacts import and export Coming soon

Import your contacts to DialLink or export them to a file.

Artificial Intelligence
AI-powered speech-to-text

Get accurate transcriptions of your voice calls and voicemail.

AI-powered text-to-speech

Create voice IVR menu options, voicemail greetings, and more from your text input.

AI-powered sentiment analysis Coming soon

Get insight into callers' emotions by scanning past calls for specific words.

Call Analytics & Business Intelligence
Real-time dashboard

Get real-time insight into the call activity of an individual or team.

Out-of-the-box reports

Easily review details about call volume, call duration, missed calls, and more.

Trend analysis

Track call activity trends, such as the number of missed calls per month.

Integrations
Public RESTful API

Use programmatic access to read and write DialLink data.

Pre-built integrations Coming soon

Integrate DialLink with 3rd party apps using a selection of ready-to-use integrations.

CRM integration Coming soon

Enhance capabilities of your CRM solution by integrating it with DialLink service.

Security
Role-based access control

Assign roles to DialLink users to make permissions management easier and more accurate.

Support
Phone support
Onboarding program
Dedicated account manager
Service-level agreement (SLA)
Per user per month
$500
Company-wide base fee
$2000
Total
$2500
Phone numbers included (per user)

1

Calling (US & Canada)

1,000 mins/month

Messaging (US & Canada)

$1.50 - $3/month

Carrier review & setup fees

$19 one-time

Messaging fee (per month)

$1.50 - $3/month

International calling & messaging

See rates

Toll-free numbers

Let your customers call you for free or at a discounted price.

Number porting

Transfer your existing number(s) from another carrier to DialLink.

Custom business hours

Configure open and closed hours for time-based handling of incoming calls.

Custom greetings

Create personalized greetings for welcome and voicemail messages.

Single-level IVR menus

Create IVR menus that let callers interact with your phone system using their keypad.

DialLink Pricing Calculator

Choose billing cycle

Monthly

Annually

Save 20%
Specify number of users

$5 per user per month.

Includes one phone number for each user

Choose plan
Your Total Mothly Fee
Essential company-wide base fee

1,000 min./month

User fee

1 user

Metered rates

Domestic calling

Outbound calls

Free within included plan minutes. Then, $0.0195 per minute.

Inbound calls

Free within included plan minutes. Then, $0.0015 per minute.

Toll-free calling

Outbound calls

Free within included plan minutes. Then, $0.0039 per minute.

Inbound calls

Free within included plan minutes. Then, $0.03 per minute.

Other calling

International calls

Сharged per minute based on destination.

See rates

Call recording

$0.005 per minute

Automated spam blocking

$0.007 per call

Phone number porting

Free of charge

Messaging

SMS

Charged per SMS based on destination.

See rates

AI-powered capabilities

AI-powered speech-to-text for calls and voicemail

$0.01 per minute.

AI-powered text-to-speech for greetings and IVRs

$0.01 per minute

Use Cases

DialLink is designed to streamline all of your core communication tasks. Discover how our cloud phone system can help you up your game and beat your competition.

Inbound calls

Inbound calls

Handle incoming calls professionally and boost efficiency with automation.

Learn more

Outbound calls

Outbound calls

Reach out to your prospects easily around the globe.

Learn more

Remote work

Remote work

Make and receive calls while working remotely or on the go.

Learn more