DialLink Plans & Pricing

We offer straightforward pricing with no hidden fees.
Choose the plan that fits your business and try it free for 7 days.

Annually

Monthly

All prices in USD. Taxes and fees are added at checkout.

Essential

$15

-25%

Price per user/month

For small teams that only need core calling and messaging functionality.

Included in this plan:

Free phone number per user
Unlimited calls and messages to US and Canada*
Call routing features, including ring groups & IVR menus
Voicemail transcription
Desk phone support

Professional

$25

-29%

Price per user/month

For businesses that want to free up their teams by using AI automation.

Everything in Essential, plus:

Call features, including call queues & multi-level IVR menus
AI call summaries & action items
AI call tagging & sentiment analysis
WhatsApp for Business
AI-suggested messages
An unlimited number of AI voice agents
Salesforce integration

Enterprise

$40

-20%

Price per user/month

For businesses with advanced automation needs and SLA requirements.

Everything in Professional, plus:

Automated callback
RCS messaging
Phone support
Premium onboarding
Service level agreement

AiVA

DialLink AiVA uses AI voice agents to ensure you never miss an opportunity, managing calls 24/7.

Available in Professional and Enterprise plans
Includes 100 call minutes per months

Compare plans

Annually

Monthly

All prices in USD. Taxes and fees are added at checkout.

	Essential	Most popular Professional	Enterprise
Price per user/month	$15 -25%	$25 -29%	$40 -20%

Core Features
Calling (US & Canada)	Unlimited*	Unlimited*	Unlimited or metered*
Messaging (US & Canada)	Unlimited*	Unlimited*	Unlimited or metered*
Carrier review & setup fees*	$19 one-time	$19 one-time	$19 one-time
Messaging fee*	$1.50-$3/month	$1.50-$3/month	$1.50-$3/month
International calling & messaging	See rates	See rates	See rates
US phone numbers included	1 per user	1 per user	1 per user
Additional local phone numbers	$5 each	$5 each	$5 each
Additional toll-free phone numbers	$7 each	$7 each	$7 each
Internation phone numbers		See fees	See fees
Porting of numbers from other carriers
High-definition (HD) voice
Minimum number of users	1	1	5
Productivity & Collaboration Features
Business contact book
Contact sharing
Contact syncing
Call forwarding
Voicemail
Ring groups
Parallel calls
Call history
Caller ID names (CNAMs)
Custom business hours
Auto-receptionists
Single-level IVR menus
Cold transfers
Number blocklist
Manual call recording
Automatic call recording
Internal chats
Branded calling
Call queues
On-duty status for operators
Alerts for no on-duty operator
Caller overflow handling
Warm transfers
Multi-level IVR menus
Group calling
Call holding
Custom hold music
Automated callback
Business Messaging
SMS
MMS
Message auto-reply
WhatsApp for Business
AI-suggested messages
RCS messaging**
Artificial Intelligence Features
Voicemail transcription
Text-to-speech generation
Automatic spam call detection
AI contact suggestions
Call tagging
Call transcription
Call summaries
Action items
Sentiment analysis
AiVA
AI voice agents		Unlimited*	Unlimited*
Text-to-speech voice agents
Speech-to-speech voice agents
AI knowledge base
AI voice agent integrations
Integrations
Pre-built Zapier integrations
Open API
Salesforce integration
Hubspot integration
MS Teams integration
Slack integration
Google contacts integration
Administration & Security Features
Role-based access control (RBAC)
Screen reader support
Keyboard navigation
Admin portal
Desk phones purchased from DialLink***
Desktop & mobile apps
HIPAA & BAA compliance
SOC 2 reporting
Support
Knowledge base
Chat support
Phone support
Professional setup services (remote only)		$100	Included
Service level agreement (SLA)

$15

-25%

Price per user/month

Core Features
Calling (US & Canada)	Unlimited*
Messaging (US & Canada)	Unlimited*
Carrier review & setup fees*	$19 one-time
Messaging fee*	$1.50-$3/month
International calling & messaging	See rates
US phone numbers included	1 per user
Additional local phone numbers	$5 each
Additional toll-free phone numbers	$7 each
Internation phone numbers
Porting of numbers from other carriers
High-definition (HD) voice
Minimum number of users	1
Productivity & Collaboration Features
Business contact book
Contact sharing
Contact syncing
Call forwarding
Voicemail
Ring groups
Parallel calls
Call history
Caller ID names (CNAMs)
Custom business hours
Auto-receptionists
Single-level IVR menus
Cold transfers
Number blocklist
Manual call recording
Automatic call recording
Internal chats
Branded calling
Call queues
On-duty status for operators
Alerts for no on-duty operator
Caller overflow handling
Warm transfers
Multi-level IVR menus
Group calling
Call holding
Custom hold music
Automated callback
Business Messaging
SMS
MMS
Message auto-reply
WhatsApp for Business
AI-suggested messages
RCS messaging**
Artificial Intelligence Features
Voicemail transcription
Text-to-speech generation
Automatic spam call detection
AI contact suggestions
Call tagging
Call transcription
Call summaries
Action items
Sentiment analysis
AiVA
AI voice agents
Text-to-speech voice agents
Speech-to-speech voice agents
AI knowledge base
AI voice agent integrations
Integrations
Pre-built Zapier integrations
Open API
Salesforce integration
Hubspot integration
MS Teams integration
Slack integration
Google contacts integration
Administration & Security Features
Role-based access control (RBAC)
Screen reader support
Keyboard navigation
Admin portal
Desk phones purchased from DialLink***
Desktop & mobile apps
HIPAA & BAA compliance
SOC 2 reporting
Support
Knowledge base
Chat support
Phone support
Professional setup services (remote only)
Service level agreement (SLA)

Our Unlimited calling and messaging plans are subject to a Fair Usage Policy to ensure consistent service quality for all customers. These plans are designed for typical business use, and usage levels are monitored. Usage that significantly exceeds standard levels may be adjusted. Please refer to our Usage Policy for more details.

Brand verification and carrier submission fees apply.

***

You can find the list of available desk phones and their pricing on this page.

DialLink Pricing Calculator

Choose billing cycle

Annually

Monthly

Choose plan

Specify number of users

$15 per user/month

Each user gets one phone number for free

Add more local phone numbers

$5 each for each local number

Add more toll-free phone numbers

$7 each for each toll-free number

Your Total Monthly Fee

Essential plan fee

1 user

$15

per month

Price per month

$15

Billed annually at

$240

$180

Plus applicable taxes.

Metered rates

Domestic calling

Outbound calls

Free within included plan minutes. Then, $0.0195 per minute.

Inbound calls

Free within included plan minutes. Then, $0.0015 per minute.

Toll-free calling

Outbound calls

Free within included plan minutes. Then, $0.0039 per minute.

Inbound calls

Free within included plan minutes. Then, $0.03 per minute.

AI voice agent calling

Outbound calls

$0.50/min applies in addition to standard calling rates. Usage counts toward your plan's included minutes.

Inbound calls

$0.50/min applies in addition to standard calling rates. Usage counts toward your plan's included minutes.

Other calling

International calls

Charged per minute based on destination.

See rates

Call recording

$0.005 per minute

Automated spam blocking

$0.007 per call

Phone number porting

Free of charge

Messaging

SMS

Charged per SMS based on destination.

See rates

WhatsApp for Business Messages

Charged per message at the same rate as domestic SMS.

See rates

AI-powered capabilities

AI-powered speech-to-text for calls and voicemail

$0.01 per minute.

AI-powered text-to-speech for greetings and IVRs

$0.01 per minute

Not sure which plan fits your business?

Try any plan for free and see how DialLink can transform your business communications!