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Let AI Handle Your Routine Calls so You Can Focus on What Really Matters

Say goodbye to unanswered calls, long hold times, and the high cost of staffing a phone line full-time — DialLink’s AI-powered voice agents have you covered. Let our AI Voice Agents handle your business calls and routine tasks, so you can focus on what really matters.

Customer Service

Automate routine inquiries

Save countless hours of precious staff time by automating phone calls for making reservations, scheduling appointments, and getting answers to simple customer requests. It’s like having a team of efficient administrative assistants who never get tired or make errors, resulting in smoother operations and higher productivity for your business.

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Efficiently manage high inbound call volumes

Empower customers to get fast answers to common questions, troubleshoot basic issues, and process orders — without ever waiting for a human agent.

Handle shifting call volumes with ease

Handle surges in call volume without hiring extra staff or sacrificing customer service by putting callers on hold. When demand is high, DialLink’s AI voice agents can answer every call immediately and accurately handle routine questions and requests.

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Ensure a professional presence with 24/7 virtual receptionists

Ensure every caller gets a helpful experience, as if you had a full-time receptionist team on duty. Even outside of normal office hours, on weekends, or during holidays, callers will reach a friendly AI voice agent instead of a traditional IVR system or voicemail.

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Why DialLink’s AI Voice Agents?

Automate Routine Inquiries Around the Clock

Automate Routine Inquiries Around the Clock

Save time and boost efficiency—our AI voice agents answer calls, handle common requests, pre-qualify leads, book appointments, and process payments 24/7.

Get a Full-Time Receptionist at No Extra Cost

Get a Full-Time Receptionist at No Extra Cost

Ensure every call is being answered promptly and routed to the right person inside your company, even during peak operating hours or when your business is closed.

Stop Juggling Products That Don’t Work Together

Stop Juggling Products That Don’t Work Together

Implement DialLink’s AI voice agents in your business without complexity. In addition to cutting-edge AI, DialLink offers a fully featured cloud phone system.

Get Up and Running in Minutes

Set the language for this AI agent
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Establish the agent’s purpose and personality

Choose a role, language, and voice that represent your brand.

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Create a greeting for callers

Write a message that the AI voice agent will use to welcome callers.

Fine-tune AI agent's operations
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Fine-tune agent’s operations

Choose how closely the agent should follow your script and other instructions.

Tailor the AI agent to your business needs
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Tailor the agent to your business needs

Enhance the AI voice agent with content unique to your business and products.

“Implementing DialLink’s AI voice agents was a game-changer for our business. As a small business, we used to struggle with handling calls, especially after hours or when call volumes spiked. Now, our AI voice agent answers every call professionally, books appointments, and answers common questions — all while our small team focuses on complex inquiries. We’ve effectively gained a 24/7 receptionist at a fraction of the cost of a full-time hire. Customer feedback has been fantastic; they love the quick responses, and we love that no call goes unanswered.”

Christian Wentzel

Christian Wentzel

Chairman and Co-Founder

Solar Provider Group

Frequently Asked Questions

What is an AI voice agent?

An AI voice agent is an automated virtual assistant powered by conversational AI technology. Designed to enhance the customer experience without human intervention, it engages in human-like conversations to handle inbound and outbound calls in real time — answering customer inquiries, scheduling appointments, pre-qualifying leads, processing payments, and so on.

What are the key benefits of using DialLink AI voice agents for my business?

DialLink’s AI voice agents improve the customer experience by reducing wait times, ensuring round-the-clock customer support, streamlining appointment scheduling, automating routine inquiries, and offering personalized conversations. This powerful feature also significantly reduces operational costs by efficiently handling fluctuating call volumes and freeing your human agents to focus on high-value tasks, directly contributing to increased productivity and revenue.

How secure are AI voice agents in handling sensitive customer data?

DialLink prioritizes security and data privacy, so our AI voice agent capability is built using industry-leading encryption standards and secure cloud infrastructure. All interactions are processed securely in compliance with data protection regulations, ensuring your customers’ personal and sensitive information remains safe and confidential at every step.

Is there a trial available for the AI voice agents?

Yes! Simply sign up for a free DialLink trial and see for yourself how our AI voice agents can benefit your business.

See What Else We Have in Store to Support You

Explore other DialLink capabilities.

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Ready to take your business communications
to the next level?

Empower your team with our AI-powered, cloud-based phone system. Start your journey with DialLink today!

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