DialLink Cookie Policy
Version 2.0 · Effective November 2, 2026 · Previous versions: Legal Archive
This Cookie Policy explains how DialLink Corp. ("DialLink", "we") uses cookies and similar technologies on diallink.com and our other websites (the "Sites"), and how you can control them. It supplements our Privacy Policy. The DialLink web and desktop applications use the cookies and local storage needed to keep you signed in and to operate the application; on the sign-in, sign-up and payment-setup pages they also use a product-analytics and session-replay service (PostHog) described in Section 5. The web application (app.diallink.com) also loads our Google Tag Manager container, which runs the Google Analytics, Google Ads, LinkedIn and Meta tags described in Sections 3 and 4 on the sign-up and onboarding pages and, until we complete the change that limits them to those pages, on other pages of the web application.
1. What cookies are
Cookies are small text files placed on your device by a website. Similar technologies include pixels (tiny images or scripts that record that a page or email was opened), tags, local storage and software development kits. We use "cookies" in this Policy to refer to all of them. Cookies set by us are "first-party" cookies; cookies set by other companies through our Sites are "third-party" cookies.
2. The categories we use
| Category | Purpose | Consent |
|---|---|---|
| Strictly necessary | Required for the Sites to work: security, load balancing, remembering your cookie choices, keeping you signed in, protecting forms from abuse | Always on; cannot be switched off |
| Functional | Remember your preferences (such as language or region) and enable embedded content such as videos and chat | Loaded only with your consent where the law requires it |
| Analytics | Help us understand how visitors use the Sites, which pages are popular and how our campaigns perform (for example Google Analytics and Microsoft Clarity session replays and heatmaps) | Loaded only with your consent where the law requires it |
| Advertising | Measure our advertising and show you DialLink ads on other websites and platforms based on your visit (for example Google Ads, the LinkedIn Insight Tag and the Meta Pixel). These partners may combine the data with information from other sites. Some of this data is relayed through a server-side tag container that we operate with a hosting provider (Stape) rather than directly from your browser; your choices in the Cookie Preferences panel and the Global Privacy Control signal apply to that server-side relay as well. | Loaded only with your consent where the law requires it; opt out at any time |
3. The cookies we use
The complete, current list of cookies on our Sites — with the provider, purpose, category and duration of each — is generated by our consent management tool and shown in the Cookie Preferences panel, which you can open at any time from the link in the footer of every page. Principal cookies include:
| Cookie | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| cookieyes-consent | DialLink (via our consent tool, CookieYes) | Strictly necessary | Stores your cookie choices | 12 months |
| Session and security cookies (e.g. SERVERID, CSRF tokens) | DialLink | Strictly necessary | Load balancing, security, form protection | Session |
| _ga, ga* | Google Analytics | Analytics | Distinguishes visitors and sessions; measures site usage | Up to 2 years |
| _gid | Google Analytics | Analytics | Distinguishes visitors | 24 hours |
| _gcl_au, ads/ga-audiences, user-lists | Google Ads | Advertising | Conversion measurement and remarketing audiences | Up to 90 days |
| _fbp, fr | Meta | Advertising | Advertising measurement and remarketing (Meta Pixel; events are also relayed server-side to Meta's Conversions API). Advanced matching is enabled: the email address and phone number entered on our sign-up forms are hashed in your browser and sent to Meta to match you to a Meta account | Up to 90 days |
| li_sugr, bcookie, lidc, UserMatchHistory, AnalyticsSyncHistory, li_gc | Advertising | Insight Tag: conversion measurement, retargeting and website analytics for our LinkedIn campaigns | Up to 1 year (UserMatchHistory 30 days) | |
| intercom-id-, intercom-session- | Intercom | Functional | Support and sales chat sessions | Up to 9 months |
| ph_*_posthog (cookie and local storage, sign-in, sign-up and payment-setup pages of app.diallink.com) | PostHog | Analytics | Distinguishes browsers and sessions on the sign-in, sign-up and payment pages for product analytics and session replay (Section 5) | 1 year |
| _clck, _clsk, CLID, ANONCHK, MR, MUID, SM | Microsoft Clarity (diallink.com only, loaded after consent) | Analytics | Records how visitors interact with pages (clicks, scrolling, mouse movement) for session replays and heatmaps | Up to 1 year (MUID up to 13 months) |
4. How to control cookies
- Cookie Preferences panel. Open the panel from the footer link on any page to accept or reject each category. Your choice is stored in a strictly necessary cookie for 12 months; you can change it at any time.
- Do Not Sell or Share My Personal Information. Rejecting the Advertising category in the panel is how to opt out of "sharing" for cross-context behavioral advertising, or "targeted advertising", under U.S. state privacy laws. The opt-out applies to the browser and device you use it on.
- Global Privacy Control. If your browser sends a Global Privacy Control (GPC) signal, our consent tool treats it as an opt-out of the Advertising category for that browser without any further action from you.
- Browser settings. Most browsers let you block or delete cookies. Blocking strictly necessary cookies may stop parts of the Sites from working.
- Partner opt-outs. You can also opt out directly with our partners: Google (Ads Settings, Analytics opt-out) Meta (Ad preferences) and LinkedIn (Ad settings), and through the industry tools at optout.aboutads.info, optout.networkadvertising.org and, in Europe, youronlinechoices.eu.
5. Analytics and session replay on the sign-in, sign-up and payment pages
On the DialLink sign-in page, the sign-up and onboarding screens (until your dashboard first loads) and the payment-setup page used when a sales partner creates an Account for you, we use PostHog, a product-analytics service, to see where people get stuck and to replay those sessions when we improve the screens. A replay reconstructs the screens as they were displayed to you; text you type into input fields is masked on your device before anything is sent, passwords are never captured and card details are entered in a Stripe frame PostHog cannot see. PostHog does not run inside the apps after you reach your dashboard. PostHog sets a first-party cookie and local-storage entries that identify your browser and session for one year. How PostHog data is used, how long it is kept and how to object is described in Section 8 of our Privacy Policy. For visitors in the EEA, UK and Switzerland we are adding a consent step for these pages; until it is in place you can object as described in the Privacy Policy.
6. Visitors in the EEA, UK and Switzerland
On diallink.com we load Functional, Analytics and Advertising cookies only after you give consent through the Cookie Preferences panel, and we record your choice. You can withdraw consent at any time by changing your preferences; withdrawal does not affect processing that took place before it. On the sign-in, sign-up and onboarding pages of the web application the consent step is being added (Section 5); until then you can object as described in the Privacy Policy.
7. Changes
We may update this Policy as the cookies we use change; the current list is always available in the Cookie Preferences panel. Material changes will be reflected in the version and date at the top of this page.
8. Contact
privacy@diallink.com · DialLink Corp., 1688 Meridian Ave, Suite 700, Miami Beach, FL 33139, United States.