Answer Customer Calls 24/7 with DialLink AiVA
Never miss a call, lead, or customer request again. DialLink AiVA works around the clock to greet callers, answer questions, qualify leads, and route calls to the right agent with full context, delivering the expertise of your best team member and the ability to take actions across your business tools.
Your Always-On AI Voice Agents
DialLink AiVA is available 24/7 to answer questions and perform actions. Whether it’s an urgent inquiry after hours, a simple support question, or a scheduling request, it ensures every interaction is handled promptly.
Never miss a customer call again
Answer every incoming call, day or night, with DialLink AiVA that greets customers, responds to questions, schedules appointments, and captures key details.
If human assistance is needed, the AI identifies intent, routes the call based on predefined keywords, and hands it off to a human with full context so customers never have to repeat themselves.
Deliver accurate support every time
Train AiVA with your guides, policies, product information, and processes to give it full business context. This ensures it delivers expert-level answers, stays on-brand, and provides customers with the right information every time.
Make AI part of your business workflows
Connect DialLink AiVA to your CRM, helpdesk, calendar, and other systems so they can not only manage calls, but also update records, create tickets, and schedule appointments in real time.
Why DialLink AiVA Stands Out
Scales without extra headcounts
Easily deploy as many AI voice agents as needed for different teams, from sales to support, and handle growing call volumes without hiring extra staff.
Fast, no-code setup
Get started in minutes without developers or technical expertise. Connect and customize the DialLink AiVA with just a few clicks.
AI you can trust and control
Ensure your AI voice agents always provide accurate support by managing their knowledge bases and connecting them to real business data through MCP.
Experience DialLink AiVA in Action
Hear how effortlessly AiVA handles conversations and answers your questions with the empathy of a real human, delivering a seamless customer experience.
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AI Receptionist Built for Your Business
Sales teams
Automate lead qualification and new record creation with key details. Route only qualified leads so your sales reps can focus on closing deals.
Customer support
Deliver faster service by instantly answering FAQs, troubleshooting common issues, and connecting customers to human agents when needed.
Insurance
Support policyholders 24/7 by automating coverage questions, premium payment updates, and claim status inquiries, so your agents can focus on complex cases.
Financial services
Offer 24/7 client support for account inquiries, transaction history requests, and advisor appointments.
Legal
Give clients anytime access to case information, court date confirmations, and consultation scheduling.
Professional services
Provide 24/7 automated customer support and appointment scheduling, freeing your team to focus on delivering high-quality service.
“Thanks to DialLink AiVA, inbound calls for scheduling are handled instantly. Our agents no longer spend hours booking appointments, and customers love how easy it is to confirm their slots.”
Owner, Insurance Company
