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Toll-Free Numbers
Japan Toll-Free Number
Japan Toll-Free Number
Get a Toll-Free Number with DialLink
What is a Japan Area Code?
A Japan toll-free number allows customers to call your business free of charge from anywhere within the country. These numbers typically start with the 0120 prefix and are not tied to any specific Japan area code. Instead of charging the caller, your business covers the cost of the call, which makes customers more likely to reach out.
For SMBs and startups looking to grow in Japan, toll-free numbers make a big difference in how easily and professionally you can serve your audience.
Why Choose a Japan Toll-Free Number with DialLink?
A Japan toll-free number helps your business look more established, improve customer engagement, and expand reach across regions. Customers are more likely to connect when there’s no charge to call, which increases inbound inquiries and enhances your service experience. These numbers also make it easy to track marketing performance by assigning different numbers to different channels or departments.
Toll-free numbers also help your distributed team stay organized. With a single point of contact, you can simplify customer communication and streamline how calls get routed, even if your staff is working across provinces or remotely.
Get More Than a Toll-Free Number
When you choose a number from DialLink, you’re getting more than just digits:
AI Voice Agents
Automate routine calls, appointment booking, and more
AI call tagging & summaries
Get insights into calls and improve follow-ups
Advanced call handling
Customize call flows, routing, and voicemail rules
Work from anywhere
Answer calls on mobile, desktop, web app, or desk phones
Plug-and-play setup
Get started in minutes with no IT experts required
AI-powered business messaging
Get AI-generated suggestions and send replies instantly
Who Should Get an Japan Number and Why?
Build trust and look more credible to customers across Japan
Remove cost barriers for customers, encouraging more calls and interactions
Manage remote or hybrid teams with centralized call routing
Track campaign performance by assigning different numbers to each initiative
How to Get a Local Number with DialLink
Sign up for any DialLink plan
Select an available toll-free number and add it to your plan
Start making and receiving calls instantly via mobile, desktop, web, or desk phones
Choose Your Local Phone Number
Frequently Asked Questions
How toll-free numbers work in Japan?
Toll-free numbers in Japan typically begin with the 0120 prefix. When a customer calls this number, your business pays for the call instead of the caller. This makes it easier for people across Japan to reach you, which can increase trust and improve engagement.
Can you explain the concept of toll-free numbers?
Toll-free numbers shift the cost of the call to the business receiving it. Customers can call for free, which lowers hesitation and increases your inbound communication.
What are some of the benefits of having a toll-free number?
Toll-free numbers help you establish a professional, nationwide presence, drive more customer inquiries, and simplify communication across teams and departments. They also enable campaign tracking and centralized call management.
Are toll-free numbers free internationally?
No. Japan toll-free numbers are only free for callers within Japan. Calls made from international numbers may incur charges depending on the carrier.
How much does a toll-free number cost?
Pricing varies by provider. With DialLink, each toll-free number costs $7/month. You can add as many as needed for departments, teams, or campaigns.
Are toll-free numbers on-net or off-net, and why?
With DialLink, toll-free numbers are part of a cloud-based, on-net system. This ensures reliable uptime, crystal-clear audio, and seamless integration with your business tools.
Are calls to toll-free numbers free from a mobile phone?
Yes. In Japan, calls to 0120 toll-free numbers are typically free from mobile phones, just as they are from landlines, though this may depend on the carrier.
