Toll-free numbers shift the cost of the call from the caller to the business. That means when someone dials your toll-free number from Canada or the U.S., you pay for the call, making it free for them and more attractive to reach out. These numbers work across the North American Numbering Plan, making them ideal for companies operating in both countries.

You can get a Canada toll-free number by signing up with a cloud phone provider that offers toll-free service, like DialLink. Simply choose your desired prefix (such as 800 or 844), claim an available number, and activate it. You can begin taking calls in minutes.

Toll-free numbers are phone numbers where the recipient (your business) pays the cost of the call, rather than the caller. They typically start with designated prefixes and are used to make customer communication easier, more accessible, and more professional, especially across broad regions.

Toll-free numbers improve customer trust, support national expansion, and offer a professional image. They make it free for clients to call you, which can increase lead generation and improve customer service. You can also track marketing performance by assigning different numbers to different campaigns.

No. Toll-free numbers are generally free only for calls made within Canada, the U.S., and certain neighboring countries within the North American Numbering Plan. International callers may incur charges.

Pricing varies by provider. With DialLink, each toll-free number costs $7/month, and you can add as many as you need.

This depends on your provider. On-net toll-free numbers are hosted within the same cloud infrastructure, resulting in better call quality and uptime. DialLink hosts toll-free numbers on-net, which means calls are handled faster and more reliably, with fewer disruptions.

Yes, if the call is made within Canada or the U.S. Mobile users can dial toll-free numbers without incurring charges.