What’s New in DialLink: Built-in AI Voice Agents and Desk Phone Support

We’ve been busy building something game-changing — and we’re excited to share it. DialLink now includes built-in AI voice agents to help you streamline customer communications like never before.

Scroll down to explore how this update can change your business.

Let AI handle your routine calls, so you can focus on what matters

Say goodbye to unanswered calls, long hold times, and the high cost of staffing a full-time phone line. With DialLink's AI voice agent as your 24/7 receptionist, your business can provide consistent customer support, qualify leads, conduct satisfaction surveys, take messages, and route calls — all in multiple languages.

It handles routine inquiries instantly, freeing your team to focus on more complex cases. During peak times, it manages call surges effortlessly, eliminating the need for additional staff or long wait times. The AI voice agent also helps you maintain a professional image by delivering a seamless experience, even outside of office hours.

Best of all, it’s easy to deploy and fully integrated with DialLink’s cloud phone system — no third-party tools or extra software required.

Learn more about AI voice agents ->

Use your existing desk phones with DialLink’s cloud phone system

Whether you rely on traditional hardware or want a hybrid setup, DialLink lets you connect your existing desk phones to our cloud-based phone system, giving you flexibility without the cost of new equipment. Compatible with popular models like Poly and Yealink.

Setup is simple, and once connected, you’ll unlock powerful features like call routing, AI voice agents, IVR menus, and call queues. It’s the perfect way to bring modern functionality to the phones your team already knows and loves.

Learn more about desk phone support ->

Stay tuned, more updates are on the way!

This month, we launched AI voice agents to help businesses automate routine calls, reduce missed calls, and deliver faster, smarter customer service.

Ready to take your business communications to the next level? Empower your team with our AI-powered, cloud-based phone system. Start your journey with DialLink today!