DialLink gives educational institutions — from K-12 schools to universities — the tools they need to modernize communication, reduce manual work, and stay compliant. Our AI-powered cloud phone system helps schools stay accessible to students, parents, and staff while automating routine inquiries and improving responsiveness. With built-in support for accessibility and privacy requirements, DialLink makes it easy to scale communication across campuses without adding an administrative burden.
Handle common calls, such as attendance, schedule inquiries, or general questions, with AI voice agents. Reduce hold times and allow front-office staff to focus on in-person needs by automatically answering and routing incoming calls to the appropriate department based on predefined keywords. Additionally, AI agents can connect to your scheduling tools, such as Cal.com or Calendly, to book appointments.
Automate call handling with AI agents
Power AI voice agents with calendars, policies, FAQs
Automatically categorize calls for easy reporting
Manage peak call volumes without extra staff
Integrate AI voice agents into your business workflows
Offer parents and students a no-wait option
Schools and universities often face after-hours inquiries or need to deliver emergency messages. DialLink ensures you're reachable anytime, while respecting robocall rules and offering opt-out options for non-urgent updates.
Ensure every call is answered, even after hours
Customize call routing for holidays and weekends
Easily review what came in overnight
Stay responsive during high call volume
Route critical calls to on-call staff
Share updates or announcements while callers wait
Leverage SMS and WhatsApp as additional communication channels to engage with students and parents. Manage all interactions from one unified inbox, giving your team complete visibility into every conversation. Quickly understand inquiries, share important academic resources, and provide timely updates on schedules, grades, or events.
Engage with customers through text messages
Add WhatsApp messages alongside calls and SMS
Speed up response with context-aware replies
With FERPA, ADA, and other compliance requirements, schools need secure and inclusive communication tools. DialLink supports privacy-protecting call workflows and accessibility for all users, including those with hearing or visual impairments.
Keep call data secure with end-to-end encryption
Help visually impaired users navigate the platform
Make communication tools accessible to all staff
From handling high-volume attendance lines to routing new student inquiries, DialLink reduces call chaos without adding headcount.
From call summaries to intelligent routing, DialLink helps administrators and staff stay organized and responsive without manual effort.
Helps schools meet privacy, consent, and accessibility expectations with ease.
A cloud phone system like DialLink with AI automation, accessibility features, and built-in privacy controls is ideal for modern educational institutions.
AI agents can answer common questions, route calls, collect attendance reports, and reduce administrative overhead.
Absolutely. DialLink allows you to port existing numbers with zero downtime.
Yes. Our web, desktop, and mobile apps allow faculty and staff to handle calls from anywhere securely.
Yes. The platform includes screen reader support, keyboard navigation, and other features aligned with ADA requirements.
Modernize communication, support staff, and stay compliant with DialLink's AI-powered cloud phone system for education.