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WhatsApp for Business

WhatsApp for Business

Native integration

Manage all conversations in one place by bringing together WhatsApp calls, messages, and SMS in a single platform.

Works with

Categories

Info

Version

2.27.1

Last updated

September 8, 2025

Release date

September 8, 2025

Publisher

DialLink Corp.

Overview

DialLink’s native integration with WhatsApp for Business allows you to add WhatsApp messaging to the DialLink phone system. With this integration, you can manage WhatsApp conversations in the same interface used for calls and SMS, without switching between tools.

How it looks

WhatsApp for Business integration with DialLink Show how WhatsApp conversations appear in the DialLink interface

Show how the same conversation looks in the WhatsApp for Business interface Show how the same conversation looks in the WhatsApp for Business interface

Features

  • Use your DialLink business phone number to register a WhatsApp Business account.
  • Send and receive WhatsApp messages using your DialLink number.
  • Attach media such as images, video, and audio to messages.
  • Manage WhatsApp messages alongside calls and SMS in the same workspace.
  • Use AI-suggested replies and automated responses to improve response times and consistency.
  • Keep messages synchronized between DialLink and the WhatsApp for Business app.

What is WhatsApp for Business?

WhatsApp for Business is a messaging app designed for businesses to communicate with customers. It offers features like automated messages, business profiles, and product catalogs to help companies manage interactions and improve customer service.

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Simplify call, text, and contact management with automated call routing, AI call summaries, and local and international numbers.