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Zendesk

Zendesk

Powered by Zapier

Automatically create Zendesk tickets for calls and text messages received in DialLink.

Works with

Categories

Info

Version

2.0.0

Last updated

April 20, 2026

Release date

June 19, 2023

Publisher

DialLink Corp.

Overview

DialLink provides ready-to-use templates with triggers and actions to help you quickly build Zapier workflows that create Zendesk tickets for incoming calls and text messages.

How it looks

Zendesk integration for DialLink Zendesk integration in DialLink Integration Marketplace

Features

  • Create a ticket in Zendesk for incoming calls in DialLink.
  • Create a ticket in Zendesk when a new text message is received in DialLink.

What is Zendesk?

Zendesk is a customer service and support platform that helps businesses manage customer inquiries across channels like email, chat, and messaging. It provides tools for ticketing, automation, and customer engagement to improve support efficiency and experience.

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Get started with DialLink today

Simplify call, text, and contact management with automated call routing, AI call summaries, and local and international numbers.