Zendesk

Automatically create Zendesk tickets for calls and text messages received in DialLink.

Overview

DialLink provides ready-to-use templates with triggers and actions to help you quickly build Zapier workflows that create Zendesk tickets for incoming calls and text messages.

How it looks

Zendesk integration for DialLink Zendesk integration in DialLink Integration Marketplace

Features

Create a ticket in Zendesk for incoming calls in DialLink.
Create a ticket in Zendesk when a new text message is received in DialLink.

What is Zendesk?

Zendesk is a customer service and support platform that helps businesses manage customer inquiries across channels like email, chat, and messaging. It provides tools for ticketing, automation, and customer engagement to improve support efficiency and experience.

Works with

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Gmail

Automatically send follow-up emails for incoming and outgoing calls from your Gmail address.

Get started with DialLink today

Manage business calls, messages, and AI voice and text agents in one unified platform.