Connect Multiple Teammates with Conference Call Software
Slow communication can delay solving customer issues or making key decisions. DialLink's conference call software is built directly into its business phone system, so you can connect multiple participants in a single call without separate conference call programs. Skip the long email threads and get everyone on the same page in real time.
Make decisions faster with less back-and-forth
Skip the delays caused by back-and-forth emails. Get everyone on one call, talk it through, and walk away with an answer instead of waiting on replies all day.
Solve problems the moment they come up
When a customer issue comes up, get the right person on the call right away, whether they're on the road, at home, or between jobs. Join from mobile devices, desktop apps, or a web-based portal, so no one misses the call just because they're not at the office.
Minimize miscommunication issues
Say it once, on one call, and everyone hears the same thing, no piecing together details from separate texts or calls. Built-in conference call tools like conference call recording, AI-powered conference call transcription, summaries, and action items give you a reliable record to look back on.
"With DialLink's built-in conference call software, we can loop in the right team members instantly, no more putting customers on hold or asking them to call back. It's so convenient to add people to a live call and resolve issues on the spot."
Owner
HVAC Company
Frequently Asked Questions
What is conference calling software?
Conference call software allows you to connect multiple participants on a single live call. It's perfect for quick team check-ins, collaborative discussions, or resolving customer issues without the delays of emails.
Do all participants need to have a DialLink account to join a conference call?
No. Participants do not need a DialLink account to join a conference call. External users can easily join by simply answering the call, no downloads or sign-ups required.
How do I participate in a conference call?
You'll receive a phone call from a DialLink user. Just pick up, and you'll be connected to the conference call, no special setup or access code needed.
How do I start a conference call?
Starting a conference call is simple. While on an active call, you can add up to 5 participants directly from the DialLink interface, instantly turning it into a secure conference call with your team.
Does DialLink offer conference call transcription services?
Yes. DialLink includes call transcription for conference calls starting on the Professional plan.
Where can I find my recorded conference calls?
Open the Call tab and select the conference call log to find your recordings.
Are audio conference call services included in my DialLink plan, or do they cost extra?
Conference calling, or group calling, is included at no extra cost starting on the Professional plan.
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