Meet DialLink: The Best Alternative to Vonage
Vonage can be overly complex for small business needs and often requires additional paid add-ons that increase overall costs. DialLink is a leading Vonage alternative that offers a business phone system for calls, messaging, and internal team chats without unnecessary complexity or extra fees.
Why DialLink is the #1 Vonage Competitor
If you’re exploring Vonage competitors, here’s why DialLink should be at the top of your list:
Add more phone numbers without overspending
DialLink includes one phone number with every plan and lets you add local or toll-free numbers at affordable rates: $5 per month for local numbers and $7 per month for toll-free numbers.
With Vonage, getting a toll-free number requires a separate costly add-on, while adding a local number also comes at an additional monthly cost
Access advanced call features without costly add-ons
DialLink includes advanced call management features traditionally found in contact centers, redesigned to be practical and easy to use for small businesses. Tools like ring groups, call queues with automated callbacks, conference calling, call overflow handling, and team member status are built into the core plans and are easy to set up and use.
With Vonage, many of these capabilities are only available through costly contact center plans or add-ons, which often include features small businesses don’t need and can significantly increase overall costs.
Add messaging channels without developer work
Vonage includes SMS in its platform, but adding MMS, RCS, or WhatsApp Business requires connecting its Messages API, which typically involves developer resources and technical setup.
DialLink takes a simpler approach for small businesses, allowing you to add WhatsApp for Business and RCS messaging without writing a single line of code.
Get Built-in AI Features at No Extra Cost
While other platforms charge extra for AI features, DialLink includes them in itscore plans with no hidden fees. This gives even the smallest businesses access to advanced technology.
Accurate call and voicemail transcripts
Review every conversation in detail and quickly locate key information with time-stamped transcripts of both calls and voicemails.
Actionable insights from every conversation
Let AI generate detailed summaries, action items, and perform sentiment analysis to understand customer emotions and satisfaction levels.
Organize calls for better tracking
Automatically categorize calls by topic and assign tags, making it easy to find them later without manual effort.
Instantly save contacts from incoming calls
Add unknown callers as new contacts with their names and numbers detected automatically.
DialLink vs Vonage
Feature Comparison
Compare Vonage and DialLink across key features to choose the right solution for your business.
Functionality | Vonage | DialLink |
Cloud-based phone system |  | |
Number porting | | |
International numbers | Available as an add-on | |
Toll-free numbers | Available as an add-on | |
Mobile apps | | |
Desk phone support | yes | |
Auto-receptionists | yes | |
IVR menus | | |
Ring groups | Can ring up to 5 numbers only | yes |
Call queues | Available as an add-on | |
Automated callback | Requires a Contact Center subscription | |
Call holding | | |
Custom hold music | yes | |
Warm call transfers | yes | |
Parallel calls | yes | |
Group calling | 3-way calling included; group calls require an add-on | |
Call overflow handling | Requires a Contact Center subscription | |
On-duty status for operators | Requires a Contact Center subscription | |
Alerts for no on-duty operator | - | |
Call history | | |
WhatsApp for Business | Available only in the Messages API | |
AI-suggested messages | - | |
RCS messaging | Available only in the Messages API | |
Automatic spam call detection | yes | |
Call & voicemail transcripts | Call transcriptions available as an add-on | |
AI call tagging | Requires a Contact Center subscription | |
Call summaries | Requires a Contact Center subscription | |
Action items | Requires a Contact Center subscription | |
Sentiment analysis | Requires a Contact Center subscription | |
AI voice agents | Available as an add-on | yes |
AI knowledge base | Available in Vonage AI Studio | |
AI voice agent integrations | yes | |
Public RESTful API | yes | |
CRM integration | yes | |
Zapier integration | yes | |
Contact enrichment | - | |
Min number of users | - | - |
Price per user (annual) | From $13.99 | From $15 |
Why Companies Choose DialLink
as Their Vonage Alternative
Here’s what our customers have to say about their experience with DialLink.
DialLink makes it much easier to manage our communications across calls and texts. As a small team, we really appreciate how simple it is to set everything up without unnecessary complexity. That ease of use made a big difference for us when choosing a phone system.
Angela B.
Real Estate Agency
Getting started with DialLink is easy
Whether you’re switching from Vonage or evaluating other competitors to Vonage, DialLink helps you get up and running quickly with minimal setup.
Sign up for an account
Create your account from a web browser or download the DialLink app on your device.
Get your phone number
Receive your business number during registration or port an existing one to your DialLink account.
Start calling and texting
Enjoy 7 days of free access and begin making calls and sending messages right away.
