Meet DialLink: The Best Aircall Alternative
Looking for more affordable alternative to Aircall that works perfectly even for a two-person team? DialLink offers a complete business phone system for calls, texts, and internal chats, all in one place.
Why DialLink is the #1 Alternative to Aircall
If you’re exploring Aircall alternatives, here’s why DialLink should be at the top of your list:
Transparent pricing that respects your budget
DialLink delivers the same essential communication features as Aircall, but at a lower cost, with no seat minimums or artificial limits. You pay only for what your business truly needs.
Additional phone numbers are more affordable, making it easy to expand your business presence without overspending.
All DialLink plans include unlimited outbound calls and messages, giving your team the freedom to communicate without worrying about limits.
Access all your messaging channels in one platform
Aircall limits you to basic SMS and MMS, forcing you to handle other channels separately. DialLink goes beyond plain text with RCS for richer, more interactive conversations and the option to add WhatsApp for Business directly within the same app. Manage all customer interactions from one place without switching between tools or platforms.
Collaborate internally without switching between apps
Resolve issues and coordinate next steps without leaving the DialLink app. Internal team chats appear directly within each customer thread, keeping everyone aligned and informed.
Aircall lacks internal threads, forcing teams to coordinate responses and troubleshoot issues outside the app.
Get Built-in AI Features at No Extra Cost
While other platforms charge extra for AI features, DialLink includes them in every plan with no hidden fees, giving even the smallest businesses access to cutting-edge technology.
Accurate call and voicemail transcripts
Review every conversation in detail and quickly locate key information with time-stamped transcripts of both calls and voicemails.
Actionable insights from every conversation
Let AI generate detailed summaries, action items, and perform sentiment analysis to understand customer emotions and satisfaction levels.
Organize calls for better tracking
Automatically categorize calls by topic and assign tags, making it easy to find them later without manual effort.
Respond faster to text messages
Answer messages quickly with AI-suggested replies that understand context and maintain your brand voice.
DialLink vs Aircall
Feature Comparison
See how DialLink and Aircall compare across key features to choose the right solution for your business.
Functionality | Aircall | DialLink |
Cloud-based phone system |  | |
Mobile apps | | |
Auto-receptionists | | |
IVR menus | | |
AI call tagging | Requires additional purchase | |
AI voice agents | Inbound calls only | Inbound calls only |
AI knowledge base | Text input only | |
AI-suggested messages | – | |
AI voice agent integrations | – | |
Call summaries | Requires additional purchase | |
Action items | – | |
Sentiment analysis | Requires additional purchase | |
Call history | | |
Automatic spam call detection | – | |
Call and voicemail transcripts | | |
Call queues | | |
Automated callback | | |
Call holding | | |
Custom hold music | | |
Warm call transfers | | |
Parallel calls | | |
Group calling | | |
Call overflow handling | Limited (only sends to an overflow number outside of business hours) | |
On-duty status for operators | | |
Alerts for no on-duty operator | – | |
Contact enrichment | – | |
Number porting | | |
International numbers | | |
Toll-free numbers | | |
Desk phone support | | |
Public RESTful API | | |
CRM integration | | |
Zapier integration | | |
WhatsApp for Business integration | – | |
RCS messaging | – | |
Min number of users | | – |
Price per user when paid annually | From $30 | From $15 |
Why Companies Choose DialLink
as Their Aircall Alternative
Here’s what our customers have to say about their experience with DialLink.
DialLink makes it much easier to manage our communications across calls and texts. As a small team, we really appreciate how simple it is to set everything up without unnecessary complexity. That ease of use made a big difference for us when choosing a phone system.
Angela B.
Real Estate Agency
Getting started with DialLink is easy
Whether you’re switching from Aircall or evaluating other alternatives, DialLink helps you get up and running quickly with minimal setup.
Sign up for an account
Create your account from a web browser or download the DialLink app on your device.
Get your phone number
Receive your business number during registration or move an existing one to your DialLink account.
Start calling and texting
Enjoy 7 days of free access and begin making calls and sending messages right away.
