Meet DialLink: The Best RingCentral Alternative
Looking for a more affordable alternative to RingCentral that is easy to set up and simple to use for teams of any size? DialLink has you covered with a business phone system that unifies calls, texts, and internal chats within a modern, intuitive interface.
Why DialLink is the #1 Alternative to RingCentral
If you’re exploring RingCentral alternatives, here’s why DialLink should be at the top of your list:
Intuitive design that gets you up and running fast
DialLink offers a clean, modern, and user-friendly interface where every feature is easy to find and set up without training sessions, support tickets, or technical expertise. You can start using the system right away instead of struggling with complex configurations.
For small businesses without dedicated IT staff, this simplicity means saved time, lower costs, and quicker team onboarding.
Get the same features at a fair price
DialLink delivers the same features, including unlimited calling, advanced messaging, team collaboration, and AI capabilities, at a lower price. It proves that small businesses don’t have to choose between powerful communication tools and affordable pricing.
Text without limits in a unified customer view
DialLink unifies all your communications — calls, texts, WhatsApp for Business, voicemails, and team messages — into a single customer thread, giving you a complete view of every interaction in one place. RingCentral separates these channels, making it harder to find context quickly.
RingCentral’s base plan limits users to just 25 SMS messages per month, while DialLink provides unlimited texting within the U.S. and Canada.
Get Built-in AI Features at No Extra Cost
While other platforms charge extra for AI features, DialLink includes them in every plan with no hidden fees, giving even the smallest teams access to advanced technology from day one.
Accurate call and voicemail transcripts
Review every conversation in detail and quickly locate key information with time-stamped transcripts of both calls and voicemails.
Actionable insights from every conversation
Let AI generate detailed summaries, action items, and perform sentiment analysis to understand customer emotions and satisfaction levels.
Call tagging for better tracking
Automatically categorize calls by topic and assign tags, making it easy to find them later without manual effort.
Faster responses to text messages
Answer messages quickly with AI-suggested replies that understand context and maintain your brand voice.
DialLink vs RingCentral
Feature Comparison
See how DialLink and RingCentral compare across key features to choose the right solution for your business.
Functionality | RingCentral | DialLink |
Cloud-based phone system |  | |
Mobile apps | | |
Auto-receptionists | | |
IVR menus | | |
AI voice agents | Inbound calls only | |
AI call tagging | Requires additional purchase | |
AI knowledge base | | |
AI-suggested messages | | |
AI voice agent integrations | – | |
Call summaries | Requires additional purchase | |
Action items | | |
Sentiment analysis | Requires additional purchase | |
Call history | API only | |
Automatic spam call detection | | |
Call and voicemail transcripts | | |
Call queues | | |
Automated callback | Requires additional purchase | |
Call holding | | |
Custom hold music | | |
Warm call transfers | | |
Parallel calls | | |
Group calling | | |
Call overflow handling | Limited (just sends callers to overflow queues) | |
On-duty status for operators | | |
Alerts for no on-duty operator | | |
Contact enrichment | – | |
Number porting | | |
International numbers | | |
Toll-free numbers | | |
Desk phone support | | |
Public RESTful API | | |
CRM integration | | |
Zapier integration | | |
WhatsApp for Business integration | | |
RCS messaging | – | |
Min number of users | – | – |
Price per user when paid annually | From $20 | From $15 |
Why Companies Choose DialLink
as Their RingCentral Alternative
Here’s what our customers have to say about their experience with DialLink.
DialLink makes it much easier to manage our communications across calls and texts. As a small team, we really appreciate how simple it is to set everything up without unnecessary complexity. That ease of use made a big difference for us when choosing a phone system.
Angela B.
Real Estate Agency
Getting started with DialLink is easy
Whether you’re switching from RingCentral or evaluating other alternatives, DialLink helps you get up and running quickly with minimal setup.
Sign up for an account
Create your account from a web browser or download the DialLink app on your device.
Get your phone number
Receive your business number during registration or move an existing one to your DialLink account.
Start calling and texting
Enjoy 7 days of free access and begin making calls and sending messages right away.
