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Meet DialLink: The Best Quo (formally OpenPhone) Alternative

Looking for reliable alternatives to OpenPhone that are simple to set up and easy even for a two-person team? DialLink’s business phone system has you covered with one platform for all your calls, texts, and internal chats.

4.9

5 stars rating icon

on G2.com

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Why DialLink is the #1 Alternative to OpenPhone

If you’re exploring OpenPhone alternatives, here’s why DialLink should be at the top of your list:

Get more calling features at the same price image

Get more calling features at the same price

With DialLink, you get all the calling features available in OpenPhone and even more. For example, the Essential plan includes a single phone menu (IVR) to route calls efficiently, while higher tiers add unlimited call queues with automated callbacks and operator status controls to manage high call volumes and distribute calls seamlessly.

Access all your messaging channels in one platform image

Access all your messaging channels in one platform

DialLink lets you add WhatsApp for Business among calls, text, and voicemails, directly to the same app, so you can manage all customer conversations in one place without switching between tools or platforms.

Get more options for every work style image

Get more options for every work style

With DialLink, you don’t have to settle for a one-size-fits-all approach. You can adapt your communication setup to fit how and where your team works. DialLink supports desktop software, a mobile app for on-the-go access, and desk phones, either by installing the app on supported models or purchasing desk phones with the app preinstalled.

Get Built-in AI Features at No Extra Cost

While both platforms include AI tools at no additional charge, DialLink offers more built-in AI features that help you manage and analyze calls better.

Actionable insights from every conversation

Along with call transcripts and summaries, DialLink’s AI creates action items and performs sentiment analysis to measure customer satisfaction.

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Automatic spam call detection

Automatically identify and block unwanted or suspicious calls, such as robocalls, telemarketing, or scam attempts, before they reach your team.

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AI voice agents that go beyond taking notes

DialLink’s AI voice agents do more than answer calls and take messages. They can schedule appointments, retrieve data from your connected business tools, and transfer calls to the right team member with full context when needed.

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DialLink vs OpenPhone
Feature Comparison

See how DialLink and OpenPhone compare across key features to choose the right solution for your business.

Functionality

OpenPhone

DialLink

Cloud-based phone system

blue-tickblue-tick

Mobile apps

blue-tickblue-tick

Auto-receptionists

blue-tickblue-tick

AI call tagging

blue-tickblue-tick

IVR menus

blue-tickblue-tick

AI voice agents

Inbound calls only

Inbound calls only

AI knowledge base

blue-tickblue-tick

AI-suggested messages

blue-tickblue-tick

AI voice agent integrations

blue-tick

Call summaries

blue-tickblue-tick

Action items

blue-tickblue-tick

Sentiment analysis

blue-tick

Call history

blue-tick

Automatic spam call detection

blue-tick

Call and voicemail transcripts

blue-tickblue-tick

Call queues

In iOS app only

blue-tick

Automated callback

blue-tick

Call holding

blue-tickblue-tick

Custom hold music

blue-tick

Warm call transfers

blue-tickblue-tick

Parallel calls

Only 1 call on hold unless using iOS

blue-tick

Group calling

blue-tickblue-tick

Call overflow handling

blue-tickblue-tick

On-duty status for operators

blue-tick

Alerts for no on-duty operator

blue-tick

Contact enrichment

blue-tick

Number porting

blue-tickblue-tick

International numbers

blue-tick

Toll-free numbers

North America only

blue-tick

Desk phone support

blue-tick

Public RESTful API

blue-tickblue-tick

CRM integration

blue-tickblue-tick

Zapier integration

blue-tickblue-tick

WhatsApp for Business integration

blue-tick

RCS messaging

blue-tick

Min number of users

Price per user when paid annually

From $15

From $15

Last verified: June 2025

Why Companies Choose DialLink
as Their OpenPhone Alternative

Here’s what our customers have to say about their experience with DialLink.

DialLink makes it much easier to manage our communications across calls and texts. As a small team, we really appreciate how simple it is to set everything up without unnecessary complexity. That ease of use made a big difference for us when choosing a phone system.

Angela B.

Real Estate Agency

Getting started with DialLink is easy

Whether you’re switching from OpenPhone or evaluating other alternatives, DialLink helps you get up and running quickly with minimal setup.

Sign up for an account icon

Sign up for an account

Create your account from a web browser or download the DialLink app on your device.

Get your phone number icon

Get your phone number

Receive your business number during registration or move an existing one to your DialLink account.

Start calling and texting icon

Start calling and texting

Enjoy 7 days of free access and begin making calls and sending messages right away.

Find Out How DialLink Compares to Other Phone Systems