Save Time Routing Calls Using a Business Phone System with Auto Attendant
DialLink's business phone system with built-in auto attendant does more than play a generic greeting and forward calls to one person. You can easily set your business schedule, customize welcome messages for different times, and route calls automatically based on your system settings.
Save money by automating routine call handling
Automate first-line call handling and remove the need for staff to greet and transfer calls. Your phone systems with auto attendant works 24/7, including holidays and after hours, without extra costs.
Adapt call routing to your business schedule
Set your business hours in your phone with auto attendant. Callers receive welcome greetings and are routed appropriately during business hours, after-hours, weekends, and holidays.
Customize call flows for your business
Business phone systems with auto attendant let you use versatile call routing options. Send calls to IVR phone menus, ring groups, users, call queues, voicemails, or AI voice agents. Build call flows that match your workflow and adjust them instantly as your business grows.
Stop losing calls when you’re closed
Business phone systems with auto attendants handle after-hours and weekend calls automatically. Route unanswered calls to voicemail with shared team access for quick follow-up. Or let AI voice agents answer and take messages for you.
DialLink’s auto attendant has made things so much easier for us. We no longer need a receptionist just to answer and transfer calls. The system handles all of that automatically. What I really like is how smoothly it works with the other call management features. We can adjust the routing however we need using the intuitive interface.
Carter S.
Legal Services
Frequently Asked Questions
What is an auto attendant in a phone system?
An auto attendant is a built-in feature that automatically answers calls, plays a greeting, and directs callers to the right destination without needing a live receptionist.
How does an auto attendant in business phone system work?
In DialLink’s business phone system, an auto attendant is assigned to your local or toll-free number. When someone calls your business, it answers instantly, plays your custom greeting, and routes the caller based on your business hours and routing rules.
Is a small office phone system with an auto attendant right for my business?
Yes. DialLink’s business phone system with an auto attendant is ideal for small offices because it helps manage calls without hiring extra staff. It also makes your business sound professional, reduces missed calls, and ensures callers always reach the right person or team.
What is an auto attendant in VoIP?
An auto attendant in a VoIP system is a feature that automatically answers incoming calls, plays a greeting, and routes callers to the right person or department without needing a live receptionist.
Can I use VoIP phones with auto attendant?
Yes. DialLink’s business phone system works on VoIP phones, so the auto attendant functions seamlessly with them.
How do I add custom greetings to my auto attendant in DialLink?
You can create custom greetings using text-to-speech in DialLink and upload them to your audio library. Once added, you can assign different greetings for business hours, after-hours, weekends, or holidays.
Explore more
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