Call management

Read what a cloud phone system is, how it works, its key features, and the benefits it brings to small businesses.

Discover what PBX is, how it has evolved from traditional systems to cloud solutions, and how it is now part of broader cloud-based business tools.

Learn what a call log is, the insights it provides to businesses, and how call log apps and software help you review call log history.

Learn what a hunt group is, how it works, how it differs from other call routing features, and how to set one up to reduce missed calls and improve response times.