How to Use the +267 Country Code: A Guide for SMBs and Startups

Whether you're working with a client in Gaborone or coordinating with a supplier in Francistown, understanding how to format and dial Botswana phone numbers is key to ensuring smooth and reliable communication.

This guide covers everything you need to know about the +267 country code, proper phone number formatting, and how a cloud phone system like DialLink can simplify global calling for small businesses and startups.

What Is the 267 Country Code?

+267 is the country code for Botswana. When dialing a Botswana phone number from outside the country, you must include this code before the local phone number.

Here’s how it breaks down:

• Country Code: +267
• Local Number: 7 or 8 digits

Example Format: +267 71 234 567 (mobile)

Unlike some countries, Botswana does not use geographic area codes. Instead, the first digits of the number indicate the service type (mobile, landline, toll-free, etc.).

Common Pitfalls in International Number Formatting

Incorrect phone number formatting can cause failed calls, CRM mismatches, or routing issues. Here are some common mistakes to avoid with Botswana phone numbers:

• Omitting the +267 country code: Without it, international calls will not connect.
• Assuming area codes exist: Botswana phone numbers are not segmented by geographic region.
• Using inconsistent formats across platforms: Some systems require E.164 format (e.g., +26771234567) for proper syncing and delivery.
• Incorrectly using toll-free prefixes: Toll-free numbers in Botswana begin with 0800 and are not globally accessible.

Standardizing formats across systems ensures your messages reach their intended recipients every time.

Make International Calling Easy with DialLink

DialLink is an AI-powered cloud phone system built for SMBs and startups. It helps businesses connect across borders, automate calling workflows, and stay responsive without the hassle or cost of traditional phone systems.

Here’s how DialLink makes it easier:

• International calls – Make affordable international calls with no complex setup or hidden fees
• AI voice agents – Automate routine calls, like client support or booking inquiries
• Mobile, desktop, and desk phone support – Make calls anytime, from anywhere
• Professional call handling tools – Voicemail, call routing, transcripts, and more
• Business messaging – Send and receive messages from Jamaican contacts

Whether you’re scaling a support team or nurturing cross-border sales, DialLink keeps your communications professional and efficient.

Common Botswana Number Format Examples

Note: Toll-free numbers in Botswana use the 0800 prefix and are typically only reachable from within the country.

How to Read and Format Botswana Numbers

Botswana uses a uniform number structure with no separate geographic area codes. Here’s a breakdown of how to interpret phone numbers:

• +267 – The international dialing code for Botswana
• XXXXXXXX or XXX XXXX – The local phone number. Mobile numbers typically begin with 71, 72, or 73, while landlines begin with 3

Format Variations

• International Format (E.164): +26771234567 — preferred for CRMs and cloud telephony
• Local Format (within Botswana): 712 34567 (mobile), 393 1234 (landline)
• Dialing from the U.S.: 011 267 71 234 567

Best Practices for SMBs

• Always store phone numbers in international format (+267 XXXXXXXX) for compatibility across platforms.
• Avoid incomplete entries (e.g., missing country code), which can result in failed calls or undelivered messages.
• Ensure consistency in formatting across your CRM, phone system, and communication tools.

Following these steps ensures smoother communication, better CRM performance, and more professional customer experience.