Local Phone Numbers
Massachusetts
978 Area Code
978 Area Code
Get a Massachusetts Local Phone Number with DialLink
Establish a Local Presence in Northeastern Massachusetts
No Office Needed
The 978 area code serves cities across northeastern Massachusetts, including Lowell, Lawrence, Fitchburg, and Gloucester. Whether you’re building local relationships or expanding your reach beyond Boston, a 978 phone number helps you stay connected and appear local to the communities you serve.
With DialLink, you get more than just a phone number — you get an intelligent phone system built to help small businesses and startups stay responsive, automate communication, and scale easily from any device.
Why Choose a 978 Area Code?
Originally split from the 508 area code, the 978 code was introduced to serve a growing population in northeastern Massachusetts. It’s become the go-to area code for businesses and residents in key cities like Lowell, Andover, Leominster, Haverhill, and Beverly.
A 978 phone number gives your business a local identity in this vibrant region whether you're based there or looking to expand. It builds trust, increases call answer rates, and helps your business feel like part of the community.
Core Features for Customer Communications
Make and Receive Calls from Anywhere
DialLink lets you place and answer calls easily from any device, wherever you are. Stay connected with customers while keeping every conversation clear and professional.
View Every Customer Interaction in One Thread
DialLink keeps all communication with each contact in a single thread. See inbound, outbound, and missed calls alongside voicemails, SMS, and WhatsApp messages in one organized view.
Collaborate on Calls and Messages
DialLink allows multiple team members to access the same phone line. Calls, voicemails, and messages are visible to the team, making it easy to manage customer conversations together.
Easy Desk Phone Setup
Give your team the reliability of dedicated desk phones. DialLink works smoothly with many popular desk phone models, making setup simple and quick.
Get More Than a Local Number
When you choose a local number from DialLink, you're getting more than just digits:
AI Voice Agents
Automate routine calls, appointment booking, and more
AI call tagging & summaries
Get insights into calls and improve follow-ups
Advanced call handling
Customize call flows, routing, and voicemail rules
Work from anywhere
Answer calls on mobile, desktop, web app, or desk phones
Plug-and-play setup
Get started in minutes with no IT experts required
AI-powered business messaging
Get AI-generated suggestions and send replies instantly
Who Can Benefit from a Local Phone Number
Local businesses in Lowell, Fitchburg, or Lawrence
Startups expanding across Massachusetts
Remote teams serving the Greater Merrimack Valley
Service providers and professionals growing beyond Boston
How to Get a Local Number with DialLink
Sign up for any DialLink plan
Pick a local number during setup, or port your existing one
Start making and receiving calls instantly via mobile, desktop, web, or desk phones
