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DialLink Plans & Pricing
We offer straightforward pricing with no hidden fees. All of our plans include unlimited calling and messaging across the US and Canada, with flexible metered options available for enterprise needs.
Find the plan that fits your business and try it free for 10 days to see how DialLink can streamline your communications.
Choose the plan that fits your business
Annually
Monthly
 Essential |  Professional |  Enterprise | |||
| Per user/month | $15-25% | $25-28.5% | Let's talk | ||
| Core features | |||||
Calling (US & Canada) | Unlimited* | Unlimited* | Unlimited or metered* | ||
Messaging (US & Canada) | Unlimited* | Unlimited* | Unlimited or metered* | ||
 Carrier review & setup fees* | $19 one-time | $19 one-time | $19 one-time | ||
| Messaging fee (per month)* | $1.5-3/month | $1.5-3/month | $1.5-3/month | ||
International calling & messaging | See rates | See rates | See rates | ||
Phone numbers included | 1 per user | 1 per user | 1 per user | ||
Additional local phone numbers | $5 each | $5 each | $5 each | ||
Additional toll-free phone numbers | $7 each | $7 each | $7 each | ||
Porting of phone numbers from other carriers |  | | | ||
High-definition (HD) voice | | | | ||
| Productivity & collaboration features | |||||
Business contact book | | | | ||
Contact sharing | | | | ||
Contact syncing | | | | ||
Call recording | | | | ||
Call forwarding | | | | ||
Voicemail | | | | ||
Ring groups | | | | ||
Parallel calls | | | | ||
Call history | | | | ||
Caller ID names (CNAMs) | | | | ||
Custom business hours | | | | ||
Auto-receptionists | | | | ||
Single-level IVR menus | | | | ||
Cold transfers | | | | ||
Contact enrichment | | | |||
Warm transfers | | | |||
Multi-level IVR menus | | | |||
Group calling | | | |||
Call holding | | | |||
RCS messaging | | ||||
| Articial intelligence features | |||||
Automatic spam call detection | | | | ||
Voicemail transcription | | | | ||
Text-to-speech generation | | | | ||
AI voice assistant | | | |||
Call transcription | | | |||
Automatic call recording | | | |||
Call summaries | | | |||
Action items | | | |||
Sentiment analysis | | | |||
| Integrations | |||||
Zapier | | | | ||
Open API | | | |||
| Administration & security features | |||||
Role-based access control | | | | ||
Screen reader support | | | | ||
Keyboard navigation | | | | ||
Admin portal | | | | ||
Desktop & mobile apps | | | | ||
HIPAA/BAA compliance | Contact sales | ||||
SOC 2 reporting | Contact sales | ||||
| Support | |||||
Knowledge base | | | | ||
Chat support | | | | ||
Phone support | | ||||
Professional setup services | Contact sales | Contact sales | Contact sales | ||
Service level agreement (SLA) | |
| Per user/month | $15-25% | |||
| Core features | ||||
| Calling (US & Canada) | Unlimited* | |||
| Messaging (US & Canada) | Unlimited* | |||
| Carrier review & setup fees* | $19 one-time | |||
| Messaging fee (per month)* | $1.5-3/month | |||
| International calling & messaging | See rates | |||
| Phone numbers included | 1 per user | |||
| Additional local phone numbers | $5 each | |||
| Additional toll-free phone numbers | $7 each | |||
| Porting of phone numbers from other carriers | | |||
| High-definition (HD) voice | | |||
| Productivity & collaboration features | ||||
| Business contact book | | |||
| Contact sharing | | |||
| Contact syncing | | |||
| Call recording | | |||
| Call forwarding | | |||
| Voicemail | | |||
| Ring groups | | |||
| Parallel calls | | |||
| Call history | | |||
| Caller ID names (CNAMs) | | |||
| Custom business hours | | |||
| Auto-receptionists | | |||
| Single-level IVR menus | | |||
| Cold transfers | | |||
| Contact enrichment | ||||
| Warm transfers | ||||
| Multi-level IVR menus | ||||
| Group calling | ||||
| Call holding | ||||
| RCS messaging | ||||
| Articial intelligence features | ||||
| Automatic spam call detection | | |||
| Voicemail transcription | | |||
| Text-to-speech generation | | |||
| AI voice assistant | ||||
| Call transcription | ||||
| Automatic call recording | ||||
| Call summaries | ||||
| Action items | ||||
| Sentiment analysis | ||||
| Integrations | ||||
| Zapier | | |||
| Open API | ||||
| Administration & security features | ||||
| Role-based access control | | |||
| Screen reader support | | |||
| Keyboard navigation | | |||
| Admin portal | | |||
| Desktop & mobile apps | | |||
| HIPAA/BAA compliance | ||||
| SOC 2 reporting | ||||
| Support | ||||
| Knowledge base | | |||
| Chat support | | |||
| Phone support | ||||
| Professional setup services | Contact sales | |||
| Service level agreement (SLA) | ||||
*
Our Unlimited calling and messaging plans are subject to a Fair Usage Policy to ensure consistent service quality for all customers. These plans are designed for typical business use and usage levels are monitored. Usage that significantly exceeds standard levels may be adjusted. Please refer to our Fair Usage Policy for more details.
DialLink Contact Center Add-on
| Cost per user/month | $40-20% |
| Call queues | |
| Automated callback | |
| Custom hold music | |
| On-duty status for operators | |
| Alerts for no on-duty operator | |
| Caller overflow handling | |
| Real-time operator switchboard | Coming soon |
DialLink Pricing Calculator
Choose billing cycle
Annually
Monthly
Choose plan
Specify number of users
$15 per user/month
Each user gets one phone number for free
DialLink Contact Center Add-on
$40 per user/month
The number of users is specified above
Your Total Mothly Fee
Essential base fee
1 user
Total
per month , billed annually
Plus applicable taxes.
Metered rates
Domestic calling
Outbound calls
Free within included plan minutes. Then, $0.0195 per minute.
Inbound calls
Free within included plan minutes. Then, $0.0015 per minute.
Toll-free calling
Outbound calls
Free within included plan minutes. Then, $0.0039 per minute.
Inbound calls
Free within included plan minutes. Then, $0.03 per minute.
Other calling
International calls
Сharged per minute based on destination.
See rates
Call recording
$0.005 per minute
Automated spam blocking
$0.007 per call
Phone number porting
Free of charge
Messaging
SMS
Charged per SMS based on destination.
See rates
AI-powered capabilities
AI-powered speech-to-text for calls and voicemail
$0.01 per minute.
AI-powered text-to-speech for greetings and IVRs
$0.01 per minute
Need something more?
Our Enterprise plan provides advanced features along with the service level agreement to ensure the perfect fit for your business. Contact us to learn more.
Not sure which plan fits your business?
Try any plan for free and see how DialLink can transform your business communications!
