Want to connect with customers in Albany, Saratoga Springs, or Schroon Lake? A 518 area code makes your business sound local from the very first ring. While new 518 numbers are limited due to high demand, you can still get local reach through its overlay: 838.
With DialLink, you can port your existing 518 phone number or instantly activate a new 838 number — all backed by our AI-powered cloud phone system designed for SMBs and startups.
The 518 area code serves a wide region of eastern Upstate New York, including Albany, Troy, Schenectady, Glens Falls, and beyond. It’s one of the state’s oldest area codes and remains closely tied to the region’s identity.
If you’re building relationships across business, government, healthcare, or local services, a 518 (or its overlay, 838) phone number helps you establish trust in a market that values local connections.
When you choose a local number from DialLink, you get more than just a number:
Automate routine calls, appointment booking, and more
Get insights into calls and improve follow-ups
Customize call flows, routing, and voicemail rules
Answer calls on mobile, desktop, web app, or desk phones
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Get AI-generated suggestions and send replies instantly
Whether you're based in New York or simply want to break into the market, DialLink's numbers help your business sound local, feel accessible, and stay organized.
Sign up for any DialLink plan
Port your existing 518 number, or choose an available overlay code like 838
Start making and receiving calls instantly via mobile, desktop, web, or desk phones
Need to scale beyond Albany or the Capital Region? DialLink offers local and international numbers in over 100 countries, so your business can grow from local to global — on one platform.
Area code 518 is in eastern Upstate New York, covering the Capital Region including Albany, Troy, and Schenectady.
Cities using 518 include Albany, Schroon Lake, Glens Falls, Saratoga Springs, Troy, and Hudson.
Area code 518 is located in the northeastern part of New York State, also known as the Capital Region.
The 838 area code is the official overlay for 518. It covers the same geographic region and is used for new number assignments.
An overlay is a secondary area code introduced to the same region as an existing one. It allows new numbers to be created without requiring anyone to change their current number.
Start today with DialLink's AI-powered cloud phone system and secure your local number. Project professionalism, build trust, and scale your customer communications with ease.
