International Phone Number Registration Requirements in Australia
Explore the requirements to register an international phone number in Australia.
Australia (AU)
Locale Summary
Locale name | Australia |
ISO code The International Organization for Standardization two character representation for the given locale. | AU |
Region | Oceania |
Numbers Summary
Mobile Prefixes | +614 |
Toll-Free Prefixes | +611800 |
Local Phone Number
Requirements for Individuals*
Information required | Documentation required* | Acceptable Documentation One of the following |
|---|---|---|
Name | Proof of Identity |
|
Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required. | Proof of Address |
|
Australian ID Document Number Australian ID Document Number | ||
Purpose/Use Case Describe the intended use of the phone number that you will purchase | ||
Email Address | ||
Website Public facing website or verified social media account |
Requirements for Businesses
Information required | Documentation required* | Acceptable Documentation One of the following |
|---|---|---|
Business Name Australian businesses must provide the Current Company Extract or Record of Registration for Business which can be obtained through the ASIC Portal. All businesses must provide the long form extract, which includes the officer names and business address. | Proof of Business Identity | Commercial registry or equivalent showing officers and address |
Business Address Must be within Australia; a PO Box is not acceptable where a local address is required. | Proof of Address |
|
Business Registration Number Australian businesses should provide ABN (e.g., 123 456 789) or ACN (e.g., 12 123 456 789) obtainable through the ASIC Portal. | ||
Business Website Public facing website or verified social media account | ||
Authorized Representative Name Provide the name as it appears on the Government ID or Passport. Must match the name appearing on the Commercial Registry or Power of Attorney | Proof of Authorized Representative Identity |
|
Authorized Representative’s Contact Email Use of personal email domains may require additional vetting; alias emails are not permitted. | ||
Authorization of Authorized Representative If the Authorized Representative’s name is listed on the Extract as a Director/Officer or other official contact person, no LOA is required. Your extract serves as direct proof. If the Authorized Representative’s name is NOT listed on the Extract, you must upload a Letter of Authorization signed by one of the Directors named on your Extract (e.g., if "John Citizen" is the Director on the Registry document, John must sign the LOA authorizing the named Authorized Representative) | Proof of Authorization |
|
Authorized Representative’s Contact Email Use of personal email domains may require additional vetting; alias emails are not permitted. | ||
Business Classification
| No documentation required | |
If you are an Independent Software Vendor (ISV), will you assign the Twilio phone numbers to your end customers? (Yes/No) | No documentation required |
*In the event that the numbers provisioned to you are from a different charging district from the location where you are making the use of the number you need to be aware that:
Calls to the number will be charged as if you were located within the relevant charging district of the allocated number.
You may not be able to port the number to another service provider.
Please note: We do not require supporting documents at the point of submission; however, all details provided will be digitally verified to confirm identities, validity of information and internal consistencies within the information provided. We reserve the right to request additional evidence or clarification if any discrepancies arise
Mobile Phone Number
Requirements for Individuals
Information required | Documentation required | Acceptable Documentation One of the following |
|---|---|---|
Name | Proof of Identity |
|
Address Must be within Australia; a PO Box is not acceptable where a local address is required. | Proof of Address |
|
Requirements for Businesses
Information required | Documentation required | Acceptable Documentation One of the following |
|---|---|---|
Business Name | Proof of Identity | Commercial registry or equivalent |
Business Address May be anywhere in the world | Proof of Address |
|
Business ID Number | Proof of Business ID | Commercial registry or equivalent |
Toll-Free Phone Number
Requirements for Individuals
Information required | Documentation required | Acceptable Documentation One of the following |
|---|---|---|
Name | ||
Address May be anywhere in the world |
Requirements for Businesses
Information required | Documentation required | Acceptable Documentation One of the following |
|---|---|---|
Business Name | ||
Business Address May be anywhere in the world a PO Box is not acceptable | ||
Business Website Public facing website or verified social media account | ||
Authorized Representative’s First Name | ||
Authorized Representative’s Last Name | ||
Authorized Representative’s Contact Email Domain should match business name or website | ||
Business Registration Number Business registration number provided by the Registration Authority |
*Please note: We do not require supporting documents at the point of submission; however, all details provided will be digitally verified to confirm identities, validity of information and internal consistencies within the information provided. We reserve the right to request additional evidence or clarification if any discrepancies arise.
Frequently Asked Questions
What are international phone numbers in DialLink?
International phone numbers are numbers assigned in countries outside of the US. They help establish a local presence in foreign markets by allowing customers to call a familiar local number, even if it’s routed to your main office or remote teams elsewhere.
How do I get an international phone number with DialLink?
International phone numbers with DialLink can be requested after you’ve signed up for a paid plan by submitting a support ticket.
Registration requirements vary by country and may include proof of local presence or other documentation. To understand what’s required in each country, please review our international phone number registration requirements page. Our team will guide you through the process to help ensure compliance with local regulations.
Please note that registration timelines and approval processes are governed by local authorities and are outside of DialLink’s control.
To see which countries and phone number types are supported, as well as the applicable registration and monthly fees, refer to the fees table on this page. You can search the table by country to find the information relevant to your needs.
International phone numbers are not available during the free trial period.
What are the registration and ongoing fees for international phone numbers?
Fees vary by country. Each international phone number has a one-time $20 registration fee. Recurring charges vary by country and are billed monthly or annually, depending on your DialLink subscription plan. For full details, refer to our international phone number fees page.
All prices are in USD. Taxes and applicable fees are added at checkout.
What are the rates for international calling and texting?
Rates vary based on the destination country and where you’re calling or texting from. Visit our international calling and texting rates page to view detailed pricing.
Are calls within countries outside the US and Canada included in my DialLink subscription?
No. Calls and SMS within countries outside the US and Canada are not included in your subscription and are billed as metered usage. For example, a call placed from a German phone number to another German phone number is billed separately based on the applicable per-minute rates and the call duration.