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International Phone Number Registration Requirements in Malaysia

Explore the requirements to register an international phone number in Malaysia.

Malaysia (MY)

Locale Summary

Locale name

Malaysia

ISO code

The International Organization for Standardization two character representation for the given locale.

MY

Region

Asia

Locale Summary

Mobile Prefixes

+6016, +6011

Toll-Free Prefixes

+601800

Local Phone Number

Requirements for Individuals

Information required

Documentation required

Acceptable Documentation

One of the following

Name

Proof of Identity

  • Government-issued ID

  • Passport

Address

Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Proof of Local Address

  • Government-issued ID showing local address (for Malaysian citizens or permanent residents)

  • Work permit showing company and company address (for non-Malaysian citizens)

  • Student ID showing university address (for non-Malaysian citizens)

Requirements for Businesses

Information required

Documentation required

Acceptable Documentation

One of the following

Business Name

Proof of Identity

  • Copy of Companies Commission of Malaysia (SSM) business registration

Business Address

Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.

Proof of Local Address

  • Copy of Companies Commission of Malaysia (SSM) business registration showing local address

  • Utility bill

  • Tax notice

  • Rent receipt

  • Title deed

Mobile Phone Number

Requirements for Individuals

Information required

Documentation required

Acceptable Documentation

One of the following

Name

Proof of Identity

  • Government-issued ID

  • Passport

Identity Document Number

Proof of Identity Document Number

  • Government-issued ID

  • Passport

Identity Document Issuing Country

Proof of Identity Document Issuing Country

  • Government-issued ID

  • Passport

Address

Must be within Malaysia

Proof of Malaysian Address

  • Government-issued ID showing Malaysian address (for Malaysian citizens or permanent residents)

  • Work permit showing company and company address (for non-Malaysian citizens)

  • Student ID showing university address (for non-Malaysian citizens)

Mailing Address

Proof of Mailing Address

  • Utility bill (less than 1 month old)

Requirements for Businesses

Information required

Documentation required

Acceptable Documentation

One of the following

Business Name

Proof of Identity

  • Copy of Companies Commission of Malaysia (SSM) business registration

Business Address

Must be within Malaysia

Proof of Malaysian Address

  • Copy of Companies Commission of Malaysia (SSM) business registration showing Malaysian address

Name of Authorized Representative

Proof of Identity

  • Government-issued ID with picture

  • Passport

Identity Document Number of Authorized Representative

Proof of Identity Document Number

  • Government-issued ID

  • Passport

Identity Document Issuing Country of Authorized Representative

Proof of Identity Document Issuing Country

  • Government-issued ID

  • Passport

Address of Authorized Representative

Must be within Malaysia

Proof of Malaysian Address

  • Government-issued ID showing Malaysian address (for Malaysian citizens or permanent residents)

  • Work permit showing company and company address (for non-Malaysian citizens)

  • Student ID showing university address (for non-Malaysian citizens)

Authorization for Authorized Representative

Proof that representative is authorized to act on behalf of the business

  • Executed Letter of Authorization

  • Copy of Companies Commission of Malaysia (SSM) business registration showing authorized representative

Toll-Free Phone Number

Requirements for Individuals

Information required

Documentation required

Acceptable Documentation

One of the following

Name

Proof of Identity

  • Government-issued ID

  • Passport

Address

Must be within Malaysia

Proof of Address

  • Government-issued ID showing Malaysian address (for Malaysian citizens or permanent residents)

  • Work permit showing company and company address (for non-Malaysian citizens)

  • Student ID showing university address (for non-Malaysian citizens)

Requirements for Businesses

Information required

Documentation required

Acceptable Documentation

One of the following

Business Name

Proof of Identity

  • Copy of Companies Commission of Malaysia (SSM) business registration

Business Address

Must be within Malaysia

Proof of Address

  • Copy of Companies Commission of Malaysia (SSM) business registration

  • Utility bill

  • Tax notice

  • Rent receipt

  • Title deed

Business Website

Public facing website or verified social media account

Authorized Representative’s Name

No documentation required

Authorized Representative’s Work Email

No documentation required

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What Are the Fees for International
Phone Numbers?

See registration fees and ongoing monthly charges by country.

Frequently Asked Questions

What are international phone numbers in DialLink?

International phone numbers are numbers assigned in countries outside of the US. They help establish a local presence in foreign markets by allowing customers to call a familiar local number, even if it’s routed to your main office or remote teams elsewhere.

How do I get an international phone number with DialLink?

International phone numbers with DialLink can be requested after you’ve signed up for a paid plan by submitting a support ticket.

Registration requirements vary by country and may include proof of local presence or other documentation. To understand what’s required in each country, please review our international phone number registration requirements page. Our team will guide you through the process to help ensure compliance with local regulations.

Please note that registration timelines and approval processes are governed by local authorities and are outside of DialLink’s control.

To see which countries and phone number types are supported, as well as the applicable registration and monthly fees, refer to the fees table on this page. You can search the table by country to find the information relevant to your needs.

International phone numbers are not available during the free trial period.

What are the registration and ongoing fees for international phone numbers?

Fees vary by country. Each international phone number has a one-time $20 registration fee. Recurring charges vary by country and are billed monthly or annually, depending on your DialLink subscription plan. For full details, refer to our international phone number fees page.
All prices are in USD. Taxes and applicable fees are added at checkout.

What are the rates for international calling and texting?

Rates vary based on the destination country and where you’re calling or texting from. Visit our international calling and texting rates page to view detailed pricing.

Are calls within countries outside the US and Canada included in my DialLink subscription?

No. Calls and SMS within countries outside the US and Canada are not included in your subscription and are billed as metered usage. For example, a call placed from a German phone number to another German phone number is billed separately based on the applicable per-minute rates and the call duration.