Detailed Call Reports
Get deep insight into business calls
FAQ about call reports
What is a detailed call report?
DialLink provides call reports that provide detailed data about inbound or outgoing calls. You can review both real-time and historical metrics.
What do call reports show?
DialLink call reports provide a wealth of metrics, including the following:
The number of answered, missed, and abandoned calls
The date and time of each call
The hold time for each call
The duration of each answered call
The number of voicemail messages received
How will call reports help my organization?
To make sound business decisions, you need deep, accurately and timely insight. DialLink's detailed call reports help you optimize your team's performance to meet your KPIs, improve the customer experience, and drive your business forward.
How quickly can I get a detailed call report?
In moments. Simply log in to DialLink whenever you want and review the key real-time metrics at a glance.
Can I export call reports?
Of course! You can export any report to .csv format for more in-depth data analysis.
Get started with DialLink today
Simplify call, text, and contact management with automated call routing,
AI call summaries, and local and international numbers.
