Automatically sync your call and contact data between DialLink and your customer relationship management (CRM) solution. DialLink can automatically log all calls into the activity timeline of the respective contacts in your CRM — and make contact information from your CRM available in DialLink. Reduce data inconsistency and simplify work with complete records in both of your key business systems!
Call syncing ensures that your CRM has a comprehensive history of communications with each customer, so sales teams know exactly what interactions should come next to keep clients happy and land deals.
Impress callers by having all their contact information from your CRM right in front of your eyes. Empower your teams with the context they need to handle even the most difficult questions smoothly.
DialLink offers automatic two-way syncing of calls and contact records. Every call in DialLink is recorded in the corresponding contact timeline in your CRM, and information about the relevant contact from your CRM is available during calls in DialLink.
With DialLink, CRM synchronization is two way:
Each call that happens in DialLink will automatically be recorded in the activity timely of the corresponding contact in your CRM.
When an DialLink user receives a new call, the history of communications with the corresponding CRM contact is automatically displayed.
The benefits of CRM synchronization are almost too numerous to list! They include the following:
DialLink users can impress customers and address their concerns more efficiently because they have valuable context about each caller at their fingertips.
Your sales teams can be more effective because they have a complete activity timeline for each contact right in their CRM — without anyone having to log calls manually.
CRM users can call phone numbers directly from your CRM, using DialLink's calling capabilities.
Everyone has accurate, up-to-date contact information, without worrying about data inconsistency.
Together, these benefits save your organization a great deal of time, money, and hassle, while driving your business forward by empowering everyone with the current and consistent information they need to satisfy customers and advance the sales process.
Simplify call, text, and contact management with automated call routing,
AI call summaries, and local and international numbers.