Level Up Your Business Communications

DialLink is a powerful yet easy-to-use cloud-based phone system designed specifically for SMBs and startups.

Empower your team with AI

Manage your business communications professionally and efficiently, without the need for extensive resources.

Focus on growing your business

Help your team be more productive in addressing customer needs. Get insights into conversations and quickly turn them into follow-ups, instead of spending valuable time sifting through notes.

Do more with the same size team

Enable your team to stay focused during calls instead of furiously taking notes. Let them read transcripts instead of listening to voicemails, and minimize distractions by automatically identifying spam calls.

Eliminate the cost and hassle of hiring voice artists

Create professional greetings and IVR menus in multiple languages and accents. With our AI-powered text-to-speech technology, the whole process takes mere minutes.

Ensure high-quality customer interactions

Take full control of your business communications and efficiently manage, track, and organize all your inbound and outbound calls and messages in one place.

Handle every call professionally, day or night

Ensure that every customer call is answered — even during busy periods and non-business hours. DialLink provides efficient routing of calls to the right individual or department, self-service options, and voicemails.

Manage high call volumes smoothly

Minimize missed opportunities and improve customer satisfaction — without increasing staffing. DialLink enables you to handle high call volumes effectively with call queues, automatic callback, parallel calls, and more.

Increase connect rates and exceed outreach goals

Maximize call pickup rates by appearing local to clients in each region you serve and displaying your business name in caller ID. Project a professional image with branded, interactive messages.

Your time is valuable and your resources are limited

Choose a cloud-based phone system that offers the simplicity, flexibility, and scalability that SMBs and startups need to streamline communications, enhance productivity, and support growth — all without added complexity or cost.

Be up and running in minutes

DialLink is simple to deploy and its intuitive interface enables fast onboarding of both administrator and employees. Plus, you can ensure business continuity by bringing your current phone numbers with you.

Manage your communication touchpoints from anywhere

Our mobile and desktop apps enable team members to stay connected, whether they are remote, in the office, or working on the go — without the need for expensive hardware.

“With DialLink, managing our communication tasks has become so much easier. It's now much simpler for our team to focus on our customers’ needs and communicate effectively, even while handling other tasks.”

Christian Wentzel

Chairman and Co-Founder of Solar Provider Group

Industry

Renewable energy

Use cases

Sales and call management

Headquarters

Canada

Company size

50 - 100

Previously using

Dialpad

“We compared 4–5 other providers, but DialLink met all our requirements better than anyone else. Its user-friendly interface has made managing our calls, messages, and team much easier than with our previous providers.”

Hanwey Shieh

Founder

Industry

Marketing

Use cases

Sales, Inbound calling

Headquarters

USA

Company size

1-50 people

Previously using

Aircall

Integrate with Your Favorite Tools

DialLink integrates seamlessly into your existing infrastructure to enhance customer service, team communications, prospect outreach, and other critical business processes.