Zendesk

Overview

The DialLink and Zendesk integration helps bridge the gap between customer service and sales teams. Automatic syncing of support tickets and inquiries helps ensure that everyone is on the same page and improves efficiency for even better results!

How it looks

Zendesk integration in DialLink Integration Marketplace

Features

• Bi-directional sync of company and contact records
• Logging of tickets into the DialLink activity timeline
• Messaging across web, mobile, and social

What is Zendesk?

Zendesk is a complete customer service solution that’s easy to use and scale. It's built on an open and flexible platform that helps companies empower their customer service agents and sales teams with the tools they need to get the job done right. It serves more than 100,000 customers across a multitude of industries in over 30 languages.