Business Text Messaging
Improve response rates and boost customer engagement with business text messaging
FAQ about business text messaging
What are the benefits of business text messaging?
By using SMS and MMS messages to supplement your phone, email, and social outreach, you can increase response and conversion rates, improve customer engagement, and save valuable time.
What is MMS?
MMS stands for multimedia message — it is a message that includes multimedia content, sent over a cellular network.
Can I send business messages only to my contacts?
No. With DialLink, you can send text and multimedia messages to (and receive them from) any mobile number, whether or not that number is saved as in your contacts list.
Can I add an SMS number as a contact?
Yes, you can save a phone number as a new contact right from the SMS thread, regardless of whether the number was the sender or the recipient.
Do I have to save an SMS number as a contact before I can call it?
No. You can call a number right from an SMS message without having to save the number as a new contact or use a dialer to input that number.
Get started with DialLink today
Simplify call, text, and contact management with automated call routing,
AI call summaries, and local and international numbers.
